The Software Engineer will join the Hosting team, a core part of the Smarsh Fabric platform that powers enterprise applications. The role centers on developing and maintaining API-driven systems that enable self-service, scalability, and security for engineering teams across the organization.
Responsibilities
- Maintain and enhance APIs that empower engineering teams with self-service platform capabilities.
- Design and support scalable, resilient, and secure applications to minimize operational burden for the Hosting team.
- Promote continuous improvement, automation, and high standards in engineering practices.
- Work with cross-functional engineering and product teams to align platform features with business goals.
- Enforce best practices in security, reliability, observability, and performance across platform systems.
- Participate in strategic planning and help define the technical direction for the Hosting function.
- Champion platform engineering principles such as self-service, standardization, and automation.
- Contribute across both application development and platform engineering domains.
Requirements
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- Minimum of 5 years of professional experience building and managing production software systems.
- Proven experience developing API-centric applications using Java and Spring Boot.
- Solid understanding of REST architecture and experience designing secure, scalable, and resilient REST APIs.
- Strong foundation in software engineering practices, including automated testing, CI-driven deployments, and clean code principles.
- Experience in a 'you build it, you run it' model with full lifecycle ownership of services.
- Working knowledge of Kubernetes and its ecosystem, including Helm, Kustomize, and Karpenter, with a drive to expand expertise.
- Experience with at least one major cloud provider, preferably AWS; familiarity with EKS is a strong advantage.
- Experience using Infrastructure as Code tools such as Terraform to manage application environments.
- Practical experience with observability systems, including metrics, logging, and tracing; experience with Grafana and Prometheus is ideal.
- Strong awareness of security principles and experience integrating security into development and deployment pipelines.
- Excellent communication, collaboration, and analytical problem-solving abilities.
Nice to Have
- Experience working in platform engineering teams is beneficial.
- Prior work building APIs for internal engineering teams is advantageous.
- Experience in regulated environments and developing compliant systems is a plus.
Tech Stack
Java, Spring Boot, REST APIs, Kubernetes, Helm, Kustomize, Karpenter, AWS, EKS, Terraform, Grafana, Prometheus, CI/CD, Infrastructure as Code, Observability, Microservices
Benefits
- Join a rapidly growing company recognized by Gartner and Forrester.
- Work in a collaborative, diverse, and inclusive global environment.
- Be part of an organization recognized with Comparably.com Best Places to Work Awards.
- Gain exposure to large-scale AI and machine learning technologies.
- Collaborate with leading cloud and communications platforms.
- Be part of a culture that emphasizes lifelong learning, innovation, humility, and humor.
Team
The Hosting team is a key component of the Smarsh Fabric platform, operating within the broader engineering organization to deliver self-service capabilities.
- Collaboration is central to how work is done.
- Values diversity and authenticity in the workplace.
- Seeks individuals who are passionate about purposeful innovation, humility, and humor.
- Global organization focused on innovation and employee growth.
- Committed to employee development and recognized as a Best Place to Work.
Additional Information
- The Hosting team plays a critical role in Smarsh Fabric, the foundational platform for enterprise applications.
- The team focuses on delivering self-service, next-generation capabilities to the engineering organization.
- The company supports over 6,500 organizations in regulated industries.
- The platform enables compliance, legal oversight, and reputational risk management across more than 80 communication channels.
- The company has been listed on the Inc. 5000 as one of America's fastest-growing companies every year since 2008.


