Mapbox is looking for a Software Development Engineer III to take a senior role in designing, developing, and operating significant areas of our routing services. You will be responsible for the Directions and Logistics APIs, handling millions of requests daily under strict latency requirements.

What You'll Do

Design and implement scalable services for API and routing engine tiers, following best practices for deployment, resilience, and observability.
Design and improve services that power the data consumption and storage of the routing data.
Drive the design, development, and testing of Mapbox tools.
Shape internal tools and automations to make the engineering lifecycle easier.
Drive design and development of services quality metrics and analytics.
Run and design experiments to evaluate the quality, reliability, and capacity requirements of user-facing navigation products.
Participate in end-to-end feature implementation; review code and design documents, shepherd feature releases, and participate in an on-call rotation.
Work with product owners, sales engineering, and management to drive future product direction.

What We're Looking For

Experience in engineering web services in either Rust or Typescript (Node.js).
Experience building highly-available API services within container-based environments (e.g., Docker, ECS, Kubernetes, etc. on AWS).
Proficiency in implementing monitoring instrumentation, triaging incidents, resolving customer issues, and continuous product improvement.
Knowledge of operating systems and distributed systems (e.g., fault-tolerance, consistency, service discovery, etc.).
Proven ability to design long-term technical strategies that balance immediate product delivery with the reduction of systemic technical debt.
Extensive experience driving high-visibility initiatives that improve engineering standards and operational excellence for cross-functional teams.
Strong English verbal and written communication skills.
A desire to work with individuals with diverse backgrounds, perspectives, and experiences.
Enthusiasm for learning and knowledge sharing in a multidisciplinary environment.
A rigorous approach to problem solving, using experiments and data analysis to drive quality of service improvements.