At Mapbox, we are looking for a Software Development Engineer II to take ownership of designing, developing, and operating significant components of our routing services, specifically the Directions and Logistics APIs. This senior role involves managing services that handle millions of requests daily with strict latency requirements, requiring a focus on scalability, reliability, and operational excellence.

What You'll Do

Design and implement scalable services for our API and routing engine tiers, following best practices for deployment, resilience, and observability.
Design and improve services that power the data consumption and storage of routing data.
Drive the design, development, and testing of Mapbox tools.
Shape internal tools and automations to improve the engineering workflow.
Drive design and development of service quality metrics and analytics.
Run and design experiments to evaluate the quality, reliability, and capacity requirements of our user-facing navigation products.
Participate in end-to-end feature implementation within the larger navigation team; review code and design documents, shepherd feature releases, and participate in an on-call rotation.
Work with product owners, sales engineering, and management to drive future product direction.

What We're Looking For

Experience engineering web services in either Rust or TypeScript (Node.js).
Experience building highly-available API services within container-based environments like Docker, ECS, or Kubernetes on AWS.
Proficiency in implementing monitoring instrumentation, triaging incidents, resolving customer issues, and continuous product improvement.
Knowledge of operating systems and distributed systems concepts like fault-tolerance, consistency, and service discovery.
Strong English verbal and written communication skills.
A desire to work with individuals with diverse backgrounds, perspectives, and experiences.
Enthusiasm for learning and knowledge sharing in a multidisciplinary environment, supported by mentorship experience.
A rigorous approach to problem solving, using experiments and data analysis to drive quality of service improvements.