Dialogue is hiring a Software Developer (Backend) or Senior Software Developer (Backend) for the ServiceOS - Workflow Team within the Provider Experience group. In this role, you will focus on designing, architecting, and building workflows to safely and reliably automate medical processes, accelerating the transition to Dialogue’s Direct-to-Care model.

What You'll Do

Ship fundamental building blocks (primitives) built on top of our Temporal-based workflow engine.
Refine the developer experience to ensure workflows are easy to build and maintain.
Improve the Care Platform to improve modularity and facilitate rapid workflow creation.
Develop and deploy initial workflow automations.
Enable high development velocity and facilitate quick, confident progressive rollouts.
Enable end-to-end A/B testing capability to ensure progressive rollout and measure outcomes.
Solve observability to unlock the management dashboard and measure efficiency improvements.
Collaborate with the web-based care platform for providers and the React Native mobile app as part of a full-stack team.
Develop an end-to-end understanding of Dialogue’s conversational systems, as the team works on interfacing or migrating existing flows.
Leverage Dialogue's AI-driven development practices using Claude, Cursor, or similar tools, and become involved in Dialogue's AI infrastructure and development lifecycle.

What We're Looking For

A strong background in development, with a focus on distributed systems and workflow orchestration.
5+ years of experience in software development, ideally in a regulated environment.
Expertise in Temporal or similar durable execution frameworks.
Experience enabling A/B testing and progressive deployment infrastructure.
Proficiency in building highly observable systems.
Experience in defining and managing data contracts and event-driven architectures.
Experience in prompt engineering, eval frameworks and base model integration.
Regular use of Cursor, Claude or similar assisted coding tools.
Experience with human workflow automation throughput.
Bilingualism (French and English) is essential.

Technical Stack

Temporal
React
React Native
LangChain
AI/ML tools (Claude, Cursor)

Team & Environment

You'll be part of the ServiceOS - Workflow Team within the Provider Experience group, reporting to Lauranne Sins, Director of Engineering.

Benefits & Compensation

Access to the Dialogue app and virtual mental health support for you and your family.
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement.
4 weeks vacation, 9 wellness days, and 1 volunteer day.