Smiths Group is hiring a Smiths Group Field Service Engineer (L1) | SmartRecruiters

Field Service Engineer (L1) Full-time Grade: 06 Employee Group: Permanent Global Region: ANZ Company Description Our organization is a global leader in developing and managing advanced threat detection and security screening technologies. We provide innovative solutions that protect people and infrastructure across various sectors including aviation, ports and borders, defence, and urban security. With a presence spanning 21 global offices, seven manufacturing sites, and five R&D centres, our dedicated team of 3,000 professionals contributes to over 40 years of cutting-edge safety and security advancements. SUMMARY This role serves as an entry point for a field service engineering career. The primary responsibilities include traveling to customer sites in high-security environments, maintaining and repairing X-ray and trace detection equipment using specialized tools. The position requires face-to-face and remote customer interactions, demonstrating a high level of team orientation and proactive technical knowledge sharing. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO - Traveling to customer sites across metropolitan and regional/remote areas, involving long-distance driving, air travel, and multi-day accommodation - Troubleshooting, servicing, and repairing X-ray and trace detection equipment - Completing preventative maintenance tasks per service contracts - Responding to equipment faults according to service performance indicators - Testing equipment components using multimetre, computer/laptop, and integrated software - Diagnosing mechanical, electrical, and electronic equipment faults - Replacing mechanical components like belts, rollers, motors - Replacing X-ray sources and heavy parts using lifting aids - Inspecting, cleaning, and repairing internal machine components - Assisting with new equipment installations - Completing field service documentation and reports - Participating in technical and safety training - Maintaining clean work environments - Responding to customer and stakeholder queries - Managing spare parts and updating tracking systems - Attending team meetings and safety briefings - Maintaining and calibrating tools - Providing on-call technical support - Other duties as required EDUCATION, LICENSES & EXPERIENCE - Certificate 3 Trade Qualification or Degree (Mechanical/Electrical/Electronic/IT) - Provisional or Unrestricted driver's license - Australian Citizenship with ability to obtain security clearances - Basic Microsoft Office Suite proficiency Additional Information We offer excellent career development opportunities, an inclusive environment, strong leadership, and comprehensive benefits. Our organization values diversity and provides equal employment opportunities regardless of personal characteristics. We prioritize safety, professional growth, and creating a supportive workplace. Join our team and contribute to making the world a safer place through innovative technology and dedicated expertise.