Responsibilities
- Building tooling to automate, monitor, and manage deployed services using reliability best practices
- Developing and evangelizing patterns and best practices to improve the scalability, observability, and reliability of all Toast systems
- Consulting with teams to improve product scalability, observability, security, and reliability
- Participating in outage response and root cause analysis for critical systems and infrastructure incidents
Requirements
- Industry experience with at least 2 years engineering experience with a focus on SRE/building internal development tools
- Bachelor’s Degree in Computer Science, engineering, or related field
- Working knowledge of complex cloud environments (AWS, GCP, Azure, etc.)
- Hands-on coding experience with multiple coding languages - Java/JVM required + one or more of Kotlin, Go, Python, etc.
- Background completing complex engineering projects in a Scrum environment
- Experience in building and running distributed systems
- Experience participating in Incident Response
- Well-developed written and verbal communication skills
- Deep problem-solving skills and the ability to think strategically and analytically
- Experience working with a diverse global team across multiple regions and time zones
Benefits
- cash compensation (overtime, bonus/commissions, if eligible)
- benefits
- equity (if eligible)
Work Arrangement
Hybrid
Team
Structure: The Site Reliability Engineering team at Toast is tasked with overseeing Toast production services, with a commitment to quality, reliability, and low latency — without needing heroics.
Additional Information
- Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
- We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community.
- To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
- Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
- For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
