OpenTable is looking for a Site Reliability Engineer II to join our Data Platforms team. You will be part of a strong, collaborative team dedicated to providing 24/7 support for our global data platforms. Your work will center on operations and maintenance across multiple database platforms, with a primary focus on PostgreSQL and NoSQL technologies.
What You'll Do
- Act as the primary SRE partner for the DBA team, bringing deep systems and reliability expertise to all managed database platforms.
- Own the end-to-end observability stack for databases, defining and implementing metrics, logs, traces, dashboards, and actionable alerts.
- Design, implement, and continuously improve monitoring and alerting specifically for database reliability.
- Lead and participate in on-call and incident response for database or system incidents.
- Build and maintain automation and self-service workflows for the DBA team using infrastructure and configuration management tools.
- Develop and maintain runbooks, playbooks, and standard operating procedures for SRE aspects of database operations.
- Champion an automation-first, “no manual changes” culture for database and platform changes.
- Be a member of a weekly 24/7 on-call rotation.
What We're Looking For
- A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 4–7 years of total experience, with a strong focus on SRE, Production Engineering, or Platform Engineering.
- Solid experience running Linux-based production systems at scale.
- Proficiency in infrastructure and configuration management, specifically Puppet.
- Strong scripting and programming skills in one or more of: Python, Go, Shell (bash), or similar.
- Solid experience with Git and GitHub workflows and automating operations via GitHub Actions or similar CI systems.
- Experience building and maintaining CI/CD pipelines and integrating operational checks and tests.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Practical experience with metrics and alerting tools like Prometheus, CloudWatch, Grafana, and PagerDuty.
- Ability to work independently and without direct supervision.
Nice to Have
- Familiarity with containerization and orchestration technologies like Docker and Kubernetes.
- Comfort partnering with DBAs as domain experts, focusing your work on systems, automation, and observability.
- Interest in learning more about how databases behave in production from a reliability and systems perspective.
Technical Stack
- Databases: PostgreSQL, MongoDB, Redis, Elastic Search, OpenSearch, YugabyteDB, SQL Server
- Platform: Linux
- Automation/Config: Puppet, Ansible
- Languages: Python, Go, Shell (bash)
- Tools: Git, GitHub, GitHub Actions
- Observability: Prometheus, CloudWatch, Grafana, PagerDuty
- Containers: Docker, Kubernetes
Benefits & Compensation
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Quarterly team offsite
- Tax optimisation options
- Generous health insurance
- Pension fund
Work Mode
This role is based in India and is Remote.
We’re committed to creating a workplace where everyone feels they belong and can thrive. If you need accommodations during the application or interview process, or on the job, we’re here to support you.
