Remote (Global)

OpenTable is hiring a Site Reliability Engineer II, Data Platforms

Responsibilities

  • Act as the primary SRE partner for the DBA team, bringing deep systems and reliability expertise to all managed database platforms.
  • Own the end-to-end observability stack for databases – define and implement metrics, logs, traces, dashboards, and actionable alerts for PostgreSQL, MongoDB, Redis, OpenSearch, YugabyteDB and related services.
  • Design, implement, and continuously improve monitoring and alerting specifically for database reliability (replication lag, connection saturation, query latency, storage and WAL usage, vacuum/bloat, backup health, etc.).
  • Lead and participate in on-call and incident response for database or system incidents
  • Build and maintain automation and self-service workflows for the DBA team using any Infrastructure and configuration management (Puppet/Ansible) – e.g. cluster provisioning, configuration rollout, user/role management, backup/restore orchestration, and failover procedures.
  • Develop and maintain runbooks, playbooks, and standard operating procedures for SRE aspects of database operations
  • Champion an automation-first, “no manual changes” culture for database and platform changes, and actively work to reduce toil through tooling and platform improvements.
  • Be a member of a weekly 24/7 on-call rotation
  • Strong collaboration skills as well as the ability to work independently

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
  • 4–7 years of total experience, with strong focus on SRE / Production Engineering / Platform Engineering
  • Solid experience running Linux-based production systems at scale
  • Proficiency in Infrastructure and configuration management (Puppet)
  • Strong scripting / programming skills in one or more: Python, Go, Shell (bash), or similar
  • Solid experience with Git and GitHub – branching and PR workflows, code reviews, and automating operations via GitHub Actions or similar CI systems.
  • Experience building/maintaining CI/CD pipelines and integrating operational checks and tests
  • Excellent problem-solving skills and a proactive, "can-do" attitude.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
  • Experience with continuous integration and automation tools such as Puppet, as well as strong unix/linux skills are required.
  • You should have excellent communication skills .
  • Must be able to work independently and without direct supervision.

Nice to Have

  • Familiarity with containerization and orchestration technologies (Docker, Kubernetes)
  • Interest in learning more about how databases behave in production (replication, failover, backups, performance) from a reliability and systems perspective.

Benefits

  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Quarterly team offsite
  • Tax optimisation options
  • Generous health insurance
  • Pension fund

Work Arrangement

Remote (Worldwide)

Team

Structure: global team and its portfolio of metasearch brands

Additional Information

  • While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters.
Required Skills
InfrastructureGitGitHub
About company
OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
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Job Details
Category infrastructure
Posted 3 months ago