Carl Zeiss Vision Canada Inc. is looking for a Site Reliability Engineer (ASM) to join our Operations team. In this role, you will be a core member responsible for the reliability and stability of our business-critical cloud solutions. You'll design and operate scalable infrastructure, implement robust monitoring, and drive operational excellence through systematic improvement and automation.
What You'll Do
- Define, implement, track, and improve SLIs, SLOs, and error budgets. Escalate and drive resolution when thresholds are exceeded.
- Identify and eliminate repetitive manual tasks through automation, including operational tasks, system management, and CI/CD pipeline optimization.
- Ensure reliable and stable operation of cloud applications and their supporting infrastructure. Test and validate environments after changes.
- Maintain and enhance the tools and systems that support the product lifecycle.
- Handle operational requests such as deploying new product versions, managing database updates, and implementing operational changes.
- Lead incident response and post-mortem analysis to drive systemic improvements. Participate in problem and change management aligned with ITIL principles.
- Work closely with development, operations, and support teams to ensure seamless service delivery. Provide occasional on-call support and participate in planned maintenance.
What We're Looking For
- Familiarity with SRE and/or DevOps frameworks.
- Experience with scripting, automation, and CI/CD tools.
- Experience with cloud platforms and container technologies, specifically Azure, Kubernetes, and Helm.
- Hands-on operational experience (setting up new environments, deploying new versions, etc.).
- Familiarity with monitoring and observability tools.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively.
- Excellent communication skills and a customer-oriented mindset.
- Knowledge of ITIL principles.
- Extensive Azure experience comparable to AZ-104 level or higher.
- Professional working proficiency in English, both written and spoken.
Nice to Have
- Knowledge of GitHub and GitHub Actions.
- Knowledge of Terraform, Artifactory, TeamCity, and Matomo.
Technical Stack
- Azure, Kubernetes, Helm
- GitHub, GitHub Actions, Terraform
- Artifactory, TeamCity, Matomo
Team & Environment
You will be a core member of the Operations team, working in an environment that encourages creative thinking and innovation. We value work in dynamic, interdisciplinary teams and foster an inclusive and diverse culture.
Benefits & Compensation
- Modern and cutting-edge technology stack with opportunities to experiment and innovate.
- Annual flexible benefits including cafeteria options, private health plans, and an annual reward.
- Company parking space in the underground garage of the office building can be reserved.
- Opportunity to directly contribute to the development of innovative products.
- Supportive work environment with excellent teammates and a supportive lead.
Work Mode
This role offers a 40-60% hybrid work option and is located in Canada.
Carl Zeiss Vision Canada Inc. is an equal opportunity employer committed to an inclusive and diverse team. We care about our employees and take responsibility for improving society and preserving our environment.
