Everett, Massachusetts, United States On-site Employment USD 43,680 - 43,680 Hourly

Walgreens is hiring a Shift Lead

About the Role

Walgreens is looking for a Shift Lead to step up as a key leader within our store team. You will ensure seamless store operations by managing openings and closings, delivering excellent customer experiences, and supporting inventory and team communication.

What You'll Do

  • Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
  • Model and deliver a distinctive and delightful customer experience by greeting customers, offering assistance, and resolving issues.
  • Assist with and coach other team members to work with warehouse and vendor ordering processes.
  • Responsible for registering all related sales on an assigned cash register, including handling scanning errors, price verifications, and voids.
  • Assist manager or assistant store manager in reviewing order exceptions, evaluating displays, and completing resets and revisions.
  • Maintain accurate inventory counts and on-hand quantities for basic departments, stockroom, and overstock locations.
  • Handle basic department pricing, daily price changes, and ensure proper signage is displayed.
  • Assist with bookkeeping activities such as cash reports, cash counts, ledgers, and bill payment as necessary.
  • Assist with exterior and interior maintenance to ensure a clean, neat, and orderly store condition.
  • Serve as a liaison between management and non-management team members by communicating assigned tasks when store management is not present.
  • Report disciplinary issues and customer complaints to management.
  • Attend training and complete requested PPLs.
  • Ensure compliance with company policies and state and local laws regarding regulated products.

What We're Looking For

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

Nice to Have

  • Knowledge of store inventory control.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Team & Environment

Serves as a liaison between management and non-management team members.

Work Mode

This is an onsite position located at 317 FERRY ST, EVERETT, MA, 02149.

An Equal Opportunity Employer, including disability/veterans.

Required Skills
leadershipsupervisory skillsretail operationsinventory managementcustomer servicecash handlingteam managementschedulingcompliancecommunication
Starting a business in Thailand?

Company registration done right

Foreign ownership rules, licenses, tax registration — Thai business setup has many moving parts. SVBL guides you through every step with full legal compliance.

Company registration & structure
Foreign ownership solutions
License & tax registration
BOI promotion eligibility
Start your business
100% foreign ownership possible
About company
Job Details
Department Sales
Category other
Posted 14 days ago