remote Employment

Henry Schein One LLC is hiring a Service Technician

About the Role

Henry Schein One LLC is looking for a Service Technician to join our team. In this role, you will be the primary point of contact for installing, modifying, and demonstrating new dental equipment in our customers' dental practices. You will work directly with dentists and their teams to ensure a smooth installation process and complete customer satisfaction.

What You'll Do

  • Install dental equipment by collaborating with the dentist and other team members, following agreed-upon drawings.
  • Assemble, fix, and perform electrical wiring and plumbing using appropriate tools to meet manufacturers' specifications.
  • Verify equipment functions correctly by checking for leaks, noises, and other operational issues.
  • Complete installations to the highest standard within the allocated time, working with pre-installed services.
  • Install secondary devices into new or existing equipment setups.
  • Demonstrate installed equipment to ensure the customer understands and is happy with its operation.
  • Maintain a clean and tidy work site after completing the installation.
  • Act as a professional ambassador for the company at all customer sites.
  • Liaise between the Installation Supervisor, Salesperson, and Customer to resolve any unclear issues.
  • Maintain accurate records of installations, company equipment, tools, your vehicle, and phone.
  • Undertake cabinetry modifications and perform manufacturers' warranty work.

What We're Looking For

  • Minimum of 3+ years of hands-on electrical experience.
  • Certification in Electrical Installation work that includes documented practical experience.
  • Basic numeracy and literacy skills.
  • Working knowledge of hydraulics, mechanical systems, electrical systems, x-rays, and air and water systems.
  • Strong customer interpersonal and communication skills.

Team & Environment

You will report directly to the Field Service Manager.

Benefits & Compensation

  • A competitive salary.
  • 25 days holiday a year, with the ability to buy up to 5 additional days.
  • Life Insurance.
  • Cycle to Work scheme.
  • Subsidised gym membership.
  • Access to Health & Wellbeing Apps.
  • Employee discounts.
  • A hybrid, flexible working culture.

Work Mode

This role requires on-site work at customer locations and is not a remote position.

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person on the basis of gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.

Required Skills
Hardware InstallationHardware TroubleshootingSoftware TroubleshootingCustomer ServiceTechnical SupportNetworkingSystem ConfigurationProblem-SolvingDocumentationCommunication
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About company
Henry Schein One LLC

In Australia, Henry Schein is the leading supplier of dental solutions. The company delivers solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

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Job Details
Category other
Posted 17 days ago