GE Vernova, accelerating the path to reliable and sustainable energy, seeks a Service Technical Support Engineer to join our Service Engineering Team. In this role, you will provide technical leadership during the service phase of Offshore Wind Turbine projects, acting as the first point of contact for service operations to ensure efficient interventions and driving continuous improvement.
What You'll Do
- Provide first-level remote, and periodic onsite, technical troubleshooting for offshore wind turbine issues.
- Create and manage technical cases, work orders, and Non-Conformities (NCs) for instructions, tools, and troubleshooting guides.
- Support Work Order readiness by defining priority and assisting the purchasing team with tooling and spares lists.
- Coordinate daily planning calls with offshore vessels to support execution planning and optimize activities.
- Collaborate with design and technical support teams to develop troubleshooting guides.
- Lead technical and operational improvements affecting main controller, HMI, or SCADA functions.
- Drive process improvements focusing on digitalization, data analytics, and EHS compliance.
- Analyze data for continuous improvement in operational safety and quality.
- Support the Service Leadership team in customer meetings and service improvement projects.
What We're Looking For
- Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering.
- Experience in Offshore Wind Farms.
- Proven track record in wind turbine operation and troubleshooting.
- Strong understanding of wind turbine systems, including electrical, mechanical, controls, and network/communication systems.
- Experience applying continuous improvement and quality tools in service operations.
- Fluent in English.
Nice to Have
- Strong problem-solving, analytical, and interpersonal skills.
- Flexible, motivated, and able to work under pressure while managing multiple priorities.
- Excellent communication, goal-oriented mindset, and team-player attitude.
- Fluent in Spanish.
Team & Environment
You will join the Service Engineering Team within GE Vernova, a company committed to fostering an inclusive culture where everyone feels empowered to do their best work.
Benefits & Compensation
- Compensation and benefits designed to reward high performers and help manage personal and family needs.
- Healthy, balanced lifestyle programs.
- Opportunities to grow your career through continued on-the-job learning and development.
GE Vernova is committed to fostering an inclusive culture.
