Responsibilities
- Handling Incidents, Alerts, and Service Requests
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
- Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
- Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
- Managing daily operations ensuring high availability
- Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
- Coordination with international teams in global projects / crisis handling / de-escalation initiatives
- While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end
Requirements
- BE / BTech / MCA from a reputable institute
- 5+ years of work experience in Linux administration
- IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
- Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
- Understanding of NFS, BlockDevice, Raid concepts
- Scripting experience - Any of Shell, Perl, Python, Go, or similar
- Working experience in Virtualization (XEN, VMware)
- Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
- Experience working in an international environment, being able to work effectively with international and virtual teams
- Capable in technical documentation and creation of knowledge-based assets (KBAs)
- Ability to continuously acquire new knowledge proactively and independently
- Analytical and solution-oriented thinking
- Basic Knowledge in Network and Storage
- Basic knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
- Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
- Working knowledge in Business Object Products (BOBI, BODS etc)
- Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
- Exposure to ITIL framework
Benefits
- Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
- A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
Work Arrangement
Hybrid
Team
Structure: Enterprise Cloud Services (ECS) Delivery Technical Operations team
Additional Information
- Successful candidates might be required to undergo a background verification with an external vendor.
