Responsibilities
- Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
- Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
- Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
- Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
- Craft and communicate compelling value propositions for Cloudflare services.
- Drive awareness through regular outbound campaigns on product and feature roadmap updates.
- Effectively scale the territory with partners
- Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
- As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion.
- Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
- Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
- Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
- Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Requirements
- Direct B2B sales experience, adept at new business acquisition and account management.
- Experience selling a technical, cloud-based product or service
- Working knowledge of the cloud infrastructure and security space
- Solid understanding of computer networking and Internet functioning.
- Keenness for learning technical concepts/terms.
- Strong interpersonal communication skills (both verbal and written) and organizational skills
- Self-motivated with an entrepreneurial spirit.
- Comfortable working in a fast-paced dynamic environment.
- Willingness to travel frequently to visit customers and prospects
- Bachelor's degree or equivalent professional experience.
Nice to Have
- Technical background in engineering, computer science, or MIS is advantageous.
- Proficiency in Mandarin and Cantonese is preferred to effectively engage with Greater China Region customers, alongside strong English communication skills for internal collaboration.
Work Arrangement
Remote (City/Region)
Team
Structure: Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations
Additional Information
- This role to be based in Singapore.
- This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
- Applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.
