Responsibilities
- Produce new and leverage existing training materials as needed and in accordance with team standards and brand guidelines
- Deliver engaging live and recorded training sessions to new and existing customers at small engagements and large, in-person events
- Demonstrate expertise on across the Samsara platform and show facility in answering a range questions from customers during their training
- Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events
- Consult with customers to understand and tailor training content to meet their needs and organizational goals
- Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices
Requirements
- Excellent communication skills, and especially strong presentation and facilitation skills. You have the ability to communicate sophisticated business software processes effectively and in a way that connects with customer priorities both in your verbal delivery and in the materials you produce.
- Strong interpersonal skills - You connect well with others whatever their level within an organization
- Experience delivering training (and making it dynamic) at both virtual and live customer events
- Ability to manage your own work and to teach yourself new products independently. Work without supervision and as part of a team
- Ability to prioritize and effectively handle multiple projects and tasks concurrently. An eye for detail and polish
- 3-4 years experience teaching or delivering training
- Ability to travel up to 20% of the time
Nice to Have
- Experience supporting Enterprise customers across multiple regions/markets
Additional Information
- This position requires travel up to 20% of the time and proximity to an international airport.
- Relocation assistance will not be provided for this role.
