Responsibilities
- Strategic Planning & Collaboration Collaborate with members of the product team, UX design, and engineering to execute the product vision and strategy.
- Research market opportunities and trends to enhance the competitiveness and profitability of the products in your ownership.
- Develop a deep understanding of user behaviors and product usage to share insight and drive improvements.
- Define, track, implement and monitor KPIs for digital products, including feature usage, customer satisfaction, and learning efficacy.
- Support oversight and management of third‐party vendors associated with the product portfolio.
- Work closely with cross-functional partners, including sales, marketing, and customer support, to ensure effective product launches and ongoing support.
- Collaborate with key stakeholders to gather feedback and insights, translating them into actionable product improvements.
- Product Development & Roadmap Management Lead and manage agile product development teams (UX design, engineering, QA), roadmaps and report on milestones and goals.
- Oversee end-to-end product development lifecycle, ensuring products meet quality standards, timelines and align with budget.
- Conduct market research, including user interviews, hypothesis-drive experiments and analysis of competitors that contribute to and drive sound product enhancements, innovations and decisions.
- Develop clear requirements for new product features/tools and provide direction to engineering for effective development.
- Apply frameworks to prioritize features based on sound estimations of business value and complexity.
- Partner with UX/UI design to implement intuitive and user-friendly designs, incorporating feedback from user research and usability testing.
- Coordinate and champion user research and visual user workflows to provide clarity of product goals.
- Analyze user data and make sound inferences to answer questions and support decision-making.
- Develop fluency in the underlying architecture, codebase and technologies of the product platform.
- Leadership & Team Building Mentor more junior Product Managers, foster a culture of collaboration, innovation, and excellence through continued learning.
- Develop impactful relationships across the organization that encourage interest in the work happening in the product space.
Work Arrangement
Hybrid
Additional Information
- Position requires current residence within the United States of America and within the eastern time zone.
- Ideal candidates will be located within proximity to our Boston, MA office location and be willing to work a Tuesday and Thursday (2-day minimum) Hybrid schedule.
- Relocation assistance is not available.
