Remote (Country)

Jobber is hiring a Senior Strategy & Quality Assurance Manager

About the Role

At Jobber, we're looking for a Senior Strategy & Quality Assurance Manager to build the intelligence engine that powers our performance culture. You will be responsible for designing our QA and measurement infrastructure, driving performance reviews, and identifying investments to improve sales execution, speed, and scalability.

What You'll Do

  • Build quality assurance systems to monitor performance, surface risk, and guide remediation.
  • Drive our measurement program for initiative ROI, time-to-impact, adoption, and readiness.
  • Create dashboards, templates, and playbooks that connect enablement to business metrics.
  • Lead retrospective and forecasting cycles that inform quarterly investment priorities.
  • Use data to influence sales leadership, prioritize focus areas, and tell stories of impact.
  • Build a fully functioning enablement QA framework.
  • Build enablement dashboards with segmentation, cohort tracking, and ROI insights.
  • Build planning and prioritization tools for quarterly GTM alignment.

What We're Looking For

  • Demonstrated years of experience in enablement, strategy, business operations, or analytics.
  • Experience building measurement frameworks or QA systems for commercial teams.
  • Strong fluency with sales metrics, dashboards, and reporting best practices.
  • Passion for identifying performance gaps and enabling people with insight.

Team & Environment

You'll be part of the Enablement & Innovation team and report to the Director, Enablement & Innovation. We are a humble, supportive team that cares deeply about our customers, fostering a culture of transparency, inclusivity, collaboration, and innovation.

Benefits & Compensation

  • Compensation range: Minimum $108,000, midpoint $127,000, maximum $146,100, plus stock options.
  • Extended health benefits package with fully paid premiums for both body and mind.
  • Retirement savings plan matching.
  • Stock options.
  • Annual stipends for health and wellness.
  • Access to a dedicated talent development program including career coaching.
  • Vacation, birthday off, health days, and parental leave top-ups.

Work Mode

This position is open to candidates located anywhere in Canada.

We are an equal opportunity employer and are committed to working with applicants requesting accommodation at any stage of the hiring process.

Required Skills
Strategy DevelopmentQuality AssuranceProcess ImprovementTeam LeadershipStakeholder ManagementRisk ManagementCompliancePerformance MetricsReportingCross-functional CollaborationQuality StandardsProject ManagementAnalytical SkillsCommunication
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About company
Jobber

Jobber helps people in small home service businesses (like plumbers, painters, landscapers) be successful by providing technology to quote, schedule, invoice, and collect payments, transforming how service is delivered.

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Job Details
Category qa_testing
Posted 8 months ago