USA, UK, Canada, Europe Hybrid

Heidi Health is hiring a Senior Solutions Engineer

About the Role

The Senior Solutions Engineer will bridge clinical needs and technical implementation, ensuring healthcare products are effectively designed, integrated, and adopted. This role requires deep technical expertise, customer-facing experience, and a strong understanding of healthcare systems.

Responsibilities

  • Collaborate with clinical experts to translate medical workflows into technical requirements
  • Design and oversee integration of software solutions within healthcare environments
  • Support product development by providing real-world clinical and technical insights
  • Troubleshoot complex system integrations and resolve technical obstacles
  • Lead proof-of-concept deployments for new healthcare technologies
  • Work directly with healthcare providers to understand operational challenges
  • Develop technical documentation for internal and client-facing use
  • Ensure compliance with healthcare data standards and privacy regulations
  • Coordinate between engineering teams and clinical stakeholders
  • Optimize solution performance across diverse healthcare IT infrastructures
  • Advise on scalability and reliability of clinical software systems
  • Participate in client onboarding and technical training sessions
  • Evaluate third-party systems for compatibility with core platforms
  • Monitor post-deployment performance and recommend improvements
  • Contribute to architectural decisions for long-term product evolution

Compensation

Competitive salary with equity and benefits package

Work Arrangement

Hybrid remote with team hubs in Europe

Team

Cross-functional team of clinicians, engineers, and product specialists focused on digital health innovation

Our Mission

We are dedicated to transforming healthcare delivery by building technology that supports clinicians and improves patient care through intelligent automation and seamless integration into clinical workflows.

Culture & Values

We value collaboration, evidence-based decision-making, and a deep commitment to ethical healthcare innovation. Team members are encouraged to take ownership, iterate quickly, and maintain a patient-first mindset in all technical designs.

Available for qualified candidates

Required Skills
REST APIsSAML/OIDCSCIMFHIR/HL7TwilioWebRTCSIPSolution ArchitectureTechnical Pre-SalesHealthcare TechnologyAPI IntegrationCommunication ProtocolsSecurity ProtocolsReal-time Communication REST APIsSAML/OIDCSCIMFHIR/HL7TwilioWebRTCSIPSolution ArchitectureTechnical Pre-SalesHealthcare TechnologyAPI IntegrationCommunication ProtocolsSecurity ProtocolsReal-time Communication
About company
Heidi Health
Heidi is building an AI Care Partner that works alongside clinicians to make continuous and deeply human care possible. The company supports over two million patient visits each week worldwide and is backed by nearly $100 million in funding, growing in the US, UK, Canada, and Europe.
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Job Details
Category other
Posted 7 months ago