Shanghai, China Hybrid

Cloudflare is hiring a Senior Solutions Engineer, Shanghai

Responsibilities

  • Develop and implement technical solutions for enterprise customers.
  • Collaborate with sales and support teams to deliver effective solutions.
  • Provide technical leadership and mentorship to junior team members.
  • Engage with customers to understand their needs and provide tailored solutions.
  • Work on complex technical issues and drive them to resolution.
  • Contribute to the development of technical documentation and best practices.
  • Participate in the development of new products and features.
  • Ensure the security and reliability of technical solutions.
  • Coordinate with cross-functional teams to deliver projects on time.
  • Stay updated with the latest industry trends and technologies.
  • Provide technical support during pre-sales and post-sales processes.
  • Conduct technical workshops and training sessions for customers.
  • Manage technical projects from inception to completion.
  • Develop and maintain relationships with key stakeholders.
  • Provide input on product roadmaps and feature development.
  • Ensure compliance with industry standards and regulations.
  • Analyze customer feedback to improve technical solutions.
  • Work on performance optimization and scalability of solutions.
  • Collaborate with the engineering team to resolve technical issues.
  • Provide technical expertise during customer presentations and demos.
  • Develop and implement technical proof of concepts.
  • Conduct technical assessments and audits for customers.
  • Provide technical support during customer onboarding processes.

Nice to Have

  • Master's degree in a related field.
  • Certifications in relevant technologies.
  • Experience with global enterprise customers.
  • Fluency in multiple languages.
  • Experience with technical workshops and training sessions.
  • Knowledge of industry trends and best practices.
  • Experience with technical documentation and best practices.
  • Ability to manage technical projects from inception to completion.
  • Experience with customer relationship management.
  • Strong technical leadership and mentorship skills.
  • Experience with performance optimization and scalability.
  • Ability to analyze customer feedback and improve solutions.
  • Experience with technical assessments and audits.
  • Knowledge of pre-sales and post-sales technical support.
  • Experience with technical proof of concepts.
  • Ability to provide technical expertise during customer presentations.
  • Experience with cloud-based network services.
  • Knowledge of enterprise network infrastructure.

Compensation

Competitive salary and benefits package.

Work Arrangement

On-site

Team

Part of a dynamic team focused on delivering enterprise solutions.

About the Role

  • This role involves leading technical solutions for enterprise customers, focusing on network infrastructure and security.
  • The ideal candidate will have a strong technical background and experience in delivering enterprise solutions.
  • The role requires collaboration with sales and support teams to ensure effective delivery of solutions.
  • The candidate will provide technical leadership and mentorship to junior team members.
  • The role involves engaging with customers to understand their needs and provide tailored solutions.
  • The candidate will work on complex technical issues and drive them to resolution.
  • The role requires contributing to the development of technical documentation and best practices.
  • The candidate will participate in the development of new products and features.
  • The role involves ensuring the security and reliability of technical solutions.
  • The candidate will coordinate with cross-functional teams to deliver projects on time.

What You'll Do

  • Develop and implement technical solutions for enterprise customers.
  • Collaborate with sales and support teams to deliver effective solutions.
  • Provide technical leadership and mentorship to junior team members.
  • Engage with customers to understand their needs and provide tailored solutions.
  • Work on complex technical issues and drive them to resolution.
  • Contribute to the development of technical documentation and best practices.
  • Participate in the development of new products and features.
  • Ensure the security and reliability of technical solutions.
  • Coordinate with cross-functional teams to deliver projects on time.
  • Stay updated with the latest industry trends and technologies.

What You Need

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience in a similar role, with a focus on enterprise solutions.
  • Strong technical skills in network infrastructure and security.
  • Experience with cloud technologies and services.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Experience with technical documentation and best practices.
  • Knowledge of industry standards and regulations.
  • Experience with technical workshops and training sessions.
  • Ability to manage technical projects from inception to completion.
  • Experience with customer relationship management.
  • Strong technical leadership and mentorship skills.
  • Experience with performance optimization and scalability.
  • Ability to analyze customer feedback and improve solutions.
  • Experience with technical assessments and audits.
  • Knowledge of pre-sales and post-sales technical support.
  • Experience with technical proof of concepts.
  • Ability to provide technical expertise during customer presentations.
  • Experience with cloud-based network services.
  • Knowledge of enterprise network infrastructure.

What We Offer

  • Competitive salary and benefits package.
  • On-site work arrangement.
  • Part of a dynamic team focused on delivering enterprise solutions.
  • Visa sponsorship available for eligible candidates.
  • Opportunities for professional growth and development.
  • Collaborative and inclusive work environment.
  • Access to cutting-edge technologies and tools.
  • Supportive team and leadership.
  • Opportunities to work on innovative projects.
  • Challenging and rewarding work environment.

How to Apply

  • Submit your resume and cover letter through the application portal.
  • Include relevant experience and qualifications.
  • Highlight your technical skills and achievements.
  • Provide examples of your problem-solving abilities.
  • Describe your experience with enterprise solutions.
  • Explain your approach to technical leadership and mentorship.
  • Include any relevant certifications or training.
  • Provide examples of your communication and interpersonal skills.
  • Describe your experience with cloud technologies and services.
  • Explain your knowledge of industry standards and regulations.

Visa sponsorship available for eligible candidates.

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About company
Cloudflare
Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. It protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Its intelligent global network routes web traffic to improve performance and reduce spam and attacks. Cloudflare offers services ranging from enterprise security solutions to public tools like 1.1.1.1, a privacy-first DNS resolver.
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Job Details
Category other
Posted 2 hours ago