ACGI Software, a Fullsteam company, is hiring a Senior Site Reliability Engineer to be a key leader in ensuring the reliability, scalability, and performance of our infrastructure and applications. You will join a dynamic organization that values client success and technical excellence.
What You'll Do
- Support infrastructure and application engineering teams with deployments, troubleshooting, and change controls.
- Analyze, develop, and improve operational procedures across Fullsteam’s Business Units.
- Monitor logs daily, report findings, and implement remediation strategies.
- Write Infrastructure as Code (IaC) and develop CI/CD pipelines using GitHub Actions.
- Review merge requests and actively participate in change review processes.
- Lead the technical implementation of Cloudflare across multiple business units.
- Design and configure DNS zones and records using Cloudflare DNS.
- Set up and fine-tune Cloudflare WAF rules, firewall policies, and managed rulesets.
- Implement SSL/TLS certificate lifecycle management via Cloudflare and origin servers.
- Automate Cloudflare configurations using Terraform, API, or IaC pipelines.
What We're Looking For
- SSA-A or AZ-305 certification.
- At least 6 years of experience managing database technologies.
- At least 8 years of experience working with modern DevOps tooling.
- Bachelor’s degree in Computer Science, Software Engineering, MIS, Cyber Security, or related field (or 4+ years of equivalent experience).
Nice to Have
- AWS SSA-P certification.
- Hands-on experience configuring Cloudflare DNS, WAF, and SSL/TLS.
- Experience with Cloudflare APIs or the Terraform provider.
- Knowledge of defense-in-depth, least-privileged, and secure-by-design principles.
- Experience with Blue-Green deployments.
- Understanding and experience maintaining a PCI DSS environment.
- Experience building monitoring, logging, security, and scalability solutions on Azure or AWS.
- At least one year of experience in a similar role at a similarly sized company.
- Active GitHub account with several years of consistent contributions.
Technical Stack
- Cloud: AWS, Azure, Cloudflare
- Containers & Orchestration: Docker, ECS, EKS, AKS
- CI/CD & Source Control: Jenkins, SVN, GitHub Actions, Bitbucket
- Infrastructure as Code: Terraform, Ansible
- Databases: MSSQL, MySQL, Postgres, MongoDB, Metabase
- Scripting: BASH, Shell, PowerShell, Python
Team & Environment
You will be part of a dynamic and growing team of over 1,900 employees, working closely with development, operations, and Business Unit teams within Fullsteam.
Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
