About the Role
This role focuses on maintaining and improving the reliability, scalability, and performance of production systems through automation, monitoring, and close collaboration with engineering teams.
Responsibilities
- Design and maintain scalable infrastructure for high-availability services
- Implement automated monitoring to detect and resolve system issues proactively
- Respond to incidents with clear communication and drive post-mortem analysis
- Collaborate with development teams to improve code deployability and resilience
- Optimize system performance and reduce operational overhead
- Develop tools and scripts to streamline operational workflows
- Ensure systems meet reliability and uptime targets
- Manage and improve CI/CD pipelines for efficient software delivery
- Support cloud infrastructure across multiple environments
- Enforce security and compliance standards in system design
- Participate in on-call rotations for critical system support
- Drive adoption of best practices in observability and alerting
- Troubleshoot complex distributed systems under pressure
- Contribute to capacity planning and disaster recovery strategies
- Promote a culture of continuous improvement and blameless incident reviews
Nice to Have
- Master’s degree in a technical discipline
- Experience with large-scale real-time communication platforms
- Contributions to open-source projects related to infrastructure
- Certifications in cloud or DevOps technologies
- Background in security engineering or compliance frameworks
Compensation
Competitive salary based on experience and location
Work Arrangement
Hybrid work model with flexibility for remote or office-based work
Team
Part of a global engineering team focused on platform stability and innovation
Why This Role Matters
Our systems handle millions of transactions daily, requiring resilient architecture and proactive maintenance. This role ensures our platform remains stable, secure, and performant as we scale globally.
What We Offer
Opportunities for professional growth, access to cutting-edge technologies, a collaborative team environment, and a meaningful impact on product reliability and customer experience.
Visa sponsorship available for qualified candidates
