Whatnot is hiring a Senior Salesforce Engineer to play a significant role in developing our Salesforce instance for the Categories and Expansion (CatEx) Team. You will work with stakeholders across CatEx, Growth, Data, and Marketing to support our early-stage environment through automations, integrations, data hygiene, and sales enablement, while maintaining our ongoing release schedule.
What You'll Do
- Support development of Whatnot’s Salesforce environment, including integrations with internal tools, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products
- Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications
- Provide frontline support to sales, account management, and launch teams—manage support requests and help troubleshoot issues, answer questions, and optimize their use of Salesforce
- Develop and maintain Salesforce reports and dashboards to provide insight into marketing and sales performance
- Develop guardrails to protect data hygiene
- Work closely with data teams to ensure fidelity and reliability of our data architecture for Salesforce products
- Work cross functionally with data and engineering teams to develop, manage, and update critical integrations
- Eliminate manual processes and bottlenecks to reduce user clicks in the platform
- Help support development of junior admins and analysts through peer coaching and project review
What We're Looking For
- 4+ years of experience managing Salesforce in a SaaS or tech-driven environment
- Strong declarative knowledge of Salesforce backend with a particular focus on flow automation builder
- An A+ communicator, always looping in impacted stakeholders and leadership prior to major deployments
- Experience managing multiple 3rd party Salesforce integrations such as VOIP systems, data platforms, and other SaaS tools (e.g. Salesloft, Gong, Dialpad)
- Experience with hyper growth, comfort with frequent change, and ability to implement with minimal oversight
- Demonstrated ability to solve problems using data and process improvements
- Ability to quickly digest the business needs of our stakeholders and apply deep knowledge of Salesforce to recommend and design solutions
Nice to Have
- Salesforce Certifications
- Advance Admin Certification
- Marketing Cloud Admin Certification
- Platform App Builder Certification
- Basic understanding of SQL and Apex languages
Technical Stack
- Salesforce, Salesforce Flow Automation Builder
- Salesloft, Gong, Dialpad
- SQL, Apex
Team & Environment
You will work with stakeholders across the Categories and Expansion (CatEx) Team, Growth, Data, and Marketing.
Benefits & Compensation
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave: 16 weeks of paid parental leave + one month gradual return to work
Work Mode
This role is open to candidates based in the US, UK, Ireland, Poland, and Germany.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
