Responsibilities
- Own project-level workstreams end-to-end that enable the Enterprise Sales team to spend more time in the field.
- Partner with Sales Operations leaders and Account Executives to refine the intake and prioritization process for sales requests, reducing friction in the pipeline.
- Identify pain points for Enterprise sellers and propose practical solutions that improve their day-to-day effectiveness.
- Serve as the go-to source for project-level data and reporting — building dashboards, analyses, and recommendations that inform decisions.
- Collaborate across internal departments (e.g., Deal Desk, Finance, Legal, Sales Strategy, GTM Systems) to execute improvements that increase revenue and profitability for Enterprise customers.
- Define project-level strategy and roadmap within function-wide workstreams, and represent progress, results, and next steps to Sales Ops leadership and sales stakeholders.
- Use AI to be the most efficient version of yourself — automating the routine, speeding up analysis, and getting to answers faster.
- Build KPIs in coordination with your manager, track performance against them, and proactively flag risk.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Requirements
- 4–6 years of experience in a Sales Operations, Revenue Operations, or similar analytical/operations role in a dynamic environment.
- Demonstrated ability to own project-level workstreams end-to-end with minimal guidance, including monitoring metrics post-launch and addressing follow-on challenges.
- Strong written communication tailored to specific audiences, and the ability to present analysis and recommendations live to senior leaders and respond to follow-up questions.
- Proficiency in Salesforce.com and working familiarity with the broader sales technology ecosystem.
- Experience with Lead-to-Cash systems and business processes.
- Strong analytical skills and comfort working with sales data — able to act as the go-to source for project-level data sources and reporting.
- Ability to bridge differing perspectives across stakeholders and drive to consensus on project decisions.
- Excellent critical thinking skills to understand sales policies and processes at the company, team, and sales rep level.
- Bachelor’s degree or higher; business, finance, economics, or engineering focus is a plus.
Nice to Have
- Salesforce CPQ experience and/or Salesforce administrator experience.
- Experience supporting Enterprise or large-segment sales teams.
- Experience in a Sales Operations or other support function supporting a public sector sales team (e.g., state/local government, K–12, higher education, or federal) is a plus.
- Concrete examples of AI-driven solutions they’ve built or implemented to improve operational workflows, analyses, or reporting.
- Ability to translate between technical stakeholders and business leaders — explaining complex issues to different audiences seamlessly.
- Familiarity with Product Management and/or Six Sigma best practices (nice-to-have, not required).
Additional Information
- This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
