Gurugram, Haryana, India Employment

Netomi is hiring a Senior Prompt Engineer

About the Role

Netomi is hiring a Senior Prompt Engineer to join our team. In this full-stack AI role, you will design, build, and optimize prompt-driven AI systems that deliver scalable, customer-ready solutions. You will partner closely with Customer Success, Product, POC, and Data Science teams, owning AI projects from initial prompt design through to production deployment.

What You'll Do

  • Design and optimize client-specific prompts, prompt recipes, and templates for accuracy, reliability, and business rule compliance.
  • Define system prompts, tool descriptions, memory strategies, and guardrails for agentic AI frameworks.
  • Build agent workflows, task orchestration, and custom tools aligned with customer requirements.
  • Develop end-to-end AI solutions, including backend services, APIs, integrations, and custom scripts for testing and automation.
  • Apply data science techniques to evaluate prompt performance, conduct error analysis, and benchmark LLMs.
  • Create and maintain automated evaluation frameworks to measure quality, cost, latency, and safety.
  • Collaborate cross-functionally, mentor junior prompt engineers, and maintain clear documentation.
  • Stay current with advancements in LLMs, NLP, agentic AI, and prompting strategies.

What We're Looking For

  • Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, or a related field.
  • 5+ years of hands-on experience in Data Science or applied AI/ML roles.
  • Strong expertise in prompt engineering and LLM behavior optimization.
  • Proficiency in Python and experience building custom scripts, services, and evaluation pipelines.
  • Solid understanding of NLP, machine learning fundamentals, and production AI systems.
  • Strong analytical, problem-solving, and communication skills.

Nice to Have

  • Experience with large language models such as GPT-4, Llama 3, Claude.
  • Familiarity with agentic frameworks, RAG pipelines, and tool calling.
  • Exposure to frontend or internal dashboard development.
  • Background in linguistics or computational linguistics.
  • Experience working in agile, customer-facing environments.

Technical Stack

  • Python
  • GPT-4
  • Llama 3
  • Claude

Netomi is an equal opportunity employer.

Required Skills
PythonGPT-4Llama 3ClaudePrompt EngineeringLLM Behavior OptimizationNLPMachine LearningData ScienceAI/MLEvaluation PipelinesProduction AI Systems
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About company
Netomi

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case.

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Job Details
Department Data and Analytics
Category data
Posted 14 days ago