Remote (Country) Full-time

Docker is hiring a Senior Principal Program Manager, Engineering Operations (Production Readiness)

About the Role

Docker is looking for a Senior Principal Program Manager, Engineering Operations to join our team. This role is pivotal in defining, operationalizing, and scaling expectations of engineering and release excellence across the company. You will own the frameworks that ensure our new products and services are secure, reliable, compliant, and supportable.

What You'll Do

  • Define and operationalize 'production readiness' standards across security, reliability, privacy, compliance, operability, UI quality, and platform integration.
  • Design and lead company-wide programs that establish baseline requirements for launching and operating new products and services.
  • Partner with engineering, product, security, platform, and go-to-market leaders to align expectations and ownership across the product lifecycle.
  • Translate abstract risk and quality concerns into concrete, actionable requirements, checklists, and decision criteria.
  • Create scalable launch and readiness frameworks that balance rigor with speed in a fast-moving environment.
  • Own cross-functional launch readiness reviews and decision forums, ensuring risks are surfaced early and resolved intentionally.
  • Establish clear visibility into launch health, operational risk, and readiness gaps through SDLC governance, automated guardrails, and lightweight metrics and reporting.
  • Identify systemic gaps in tooling, processes, or ownership that create production risk, and drive remediation programs.
  • Reduce friction for teams shipping products by providing clarity, supporting institutionalized requirements within dev tools, and maintaining agility.
  • Continuously evolve standards and programs as Docker’s products, customers, and regulatory environment mature.
  • Mentor TPMs and engineering partners on large-scale execution, risk management, and cross-functional coordination.

What We're Looking For

  • 10+ years of experience in technical program management, engineering operations, or platform/production readiness roles, including Staff-level or equivalent scope.
  • Proven success leading cross-company programs that define and enforce engineering or operational standards.
  • Strong technical background in cloud platforms, distributed systems, and enterprise software.
  • Experience partnering with security, engineering, platform, product and go-to-market teams.
  • Demonstrated ability to operate in high-ambiguity environments, turning unclear expectations into clear operating models.
  • Exceptional influence, communication, and facilitation skills across senior technical and non-technical stakeholders.
  • Track record of building scalable, lightweight processes that improve outcomes without slowing teams down.
  • Experience in distributed or remote-first organizations.

Benefits & Compensation

  • Freedom & flexibility; fit your work around your life
  • Designated quarterly Whaleness Days plus end of year Whaleness break
  • Home office setup
  • 16 weeks of paid Parental leave
  • Technology stipend equivalent to $100 net/month
  • PTO plan that encourages you to take time to do the things you enjoy
  • Training stipend for conferences, courses and classes
  • Equity
  • Docker Swag
  • Medical benefits, retirement and holidays vary by country

Work Mode

This is a remote-first position. Candidates should be based in the United States, with a preference for those in San Francisco, CA, and Seattle, WA.

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Required Skills
Production ReadinessIncident ManagementSLO/SLI/SLAObservabilityDevOpsSRECloud InfrastructureCI/CDTechnical Program ManagementStakeholder ManagementMetrics & ReportingProcess Improvement
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About company
Docker

Docker makes app development easier so developers can focus on what matters. It is the #1 tool for building, sharing, and running apps, trusted by startups and Fortune 100s alike, with over 20 million monthly users and 20 billion image pulls.

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Job Details
Category infrastructure
Posted 2 months ago