Safari Micro is hiring a Senior Network Engineer | Permanent WFH | Night Shift

Responsibilities

• Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages.
• Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption.
• Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS).
• Drive vulnerability remediation and support infrastructure audit and compliance activities.
• Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments.
• Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources.
• Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes.
• Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery.

Requirements

• 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects
• Strong English communication, both written and verbal
• Exceptional problem-solving skills with a customer-first mindset
• Self-motivated, dependable, and documentation-driven

Nice to Have

• Certifications (CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications)
• Bachelor's Degree in Information Technology, Computer Engineering, or any related field.
• Experience working within an MSP environment.
• Experience with the following technologies is highly desirable: ConnectWise as a ticketing and incident management tool, Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.), Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.), Desktop support (PC/Mac), Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack), Office 365 and/or Google Workspaces, Microsoft Endpoint Management, Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations), Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc., Microsoft Azure Cloud (IaaS, PaaS, and AVD), Backup solutions (Veeam, Datto etc.)

Benefits

• Permanent Work-from-Home
• Fixed Night Shift: 11PM- 8AM PH time (night shift differential + weekends rest days)
• Paid training and certifications to further advance your technical expertise.
• Smart, collaborative, no micromanagement – just great people!
• Competitive pay, based on your experience and technical depth
• Brand new WFH gear: Laptop, monitor, headset
• Mandatory government benefits + 13th month pay
• HMO (w/1 dependent)
• 15 days of PTO/year + Birthday Leave
• Paid certifications + training aligned to your career goals
• Year-end performance bonus

Work Arrangement

Remote (Worldwide) — Remote – Philippines

Additional Information

• Language: English required (strong communication, both written and verbal)
• Shift: 11:00 PM – 8:00 AM PH Time | Monday- Friday
• Equipment: Brand new WFH gear: Laptop, monitor, headset
• Benefits: Mandatory government benefits + 13th month pay, HMO (w/1 dependent), 15 days of PTO/year + Birthday Leave, Paid certifications + training aligned to your career goals, Year-end performance bonus