Responsibilities
- Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations.
- Perform disaster recovery operations and data backups when required.
- Protect data, software, and hardware by coordinating, planning, and implementing network security measures.
- Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems.
- Monitor network performance to determine if adjustments need to be made.
- Confer with network users about solving existing system problems.
- Operate master consoles to monitor the performance of networks and computer systems.
- Coordinate computer network access and use.
- Provide specific detailed information for hardware and software selection.
- Travel to client sites as needed, both locally and by air when necessary.
- Be available to work all shifts as needed.
Requirements
- Working experience or exposure on one or more of the following platforms: Cisco, Juniper, Fortinet, Palo Alto, Sonicwall, Checkpoint, Ubiquiti, HP, Dell, Aruba, Arista, VMWare/Velocloud, Silverpeak, Meraki.
- Understanding of network infrastructure and network hardware and firmware.
- Ability to think through problems and visualize solutions.
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers.
- Knowledge of application transport and network infrastructure protocols.
- Ability to create accurate network diagrams and documentation for designing and planning network systems.
- Ability to quickly learn new or unfamiliar technology and products using available documentation and other resources.
- Ability to work with all levels of staff within and outside of IT and outside the organization.
- A self-starter able to work independently but comfortable working in a team environment.
- Good analytical and problem-solving skills.
- Dependable and flexible when necessary.
Nice to Have
- Certification level of CCNA route/switch or equivalent vendor preferred.
- Associate’s degree in Information Technology related field of study with a network engineering focus preferred.
- Network security experience preferred.
Benefits
- Competitive compensation package
- Comprehensive group benefits to meet the needs of you and your family
- Flexibility and time off when you need it
- Casual work environment
Compensation
Competitive compensation package
Work Arrangement
The role can be remote/home office, with some travel required.
Other
- Shift Timing: US business hours (7-3p CT, 8-4p CT, 9-5P CT)
- The role can be remote/home office, with some travel required.
- Ability to travel to client sites as needed, both locally and air travel in cases where necessary.
- Availability to work all shifts as needed.