Responsibilities
- Continuously monitor industry news, analyst research (Gartner, Forrester), buyer signals, and competitor activity to track market dynamics and emerging trends.
- Curate and distribute timely market and competitive insights via internal channels, newsletters, and executive-ready summaries.
- Translate market shifts and analyst insights into actionable implications for positioning, product strategy, and GTM planning.
- Lead competitive intelligence across platforms (Crayon, Qualitate, Salesforce), synthesizing messaging, pricing, product, and feature updates.
- Own and maintain competitive battlecards, dashboards, and intelligence repositories to ensure accuracy and field usability.
- Manage and evolve the Win/Loss program, including interview design, stakeholder alignment, analysis, and insight dissemination.
- Conduct quarterly field surveys and analyze sales feedback to identify perception gaps, risks, and competitive opportunities.
- Attend key industry and competitor events; deliver rapid analysis of announcements, positioning shifts, and market impact.
- Embed intelligence into sales enablement, onboarding, executive briefings, and major company events.
- Serve as program owner and administrator for all market and competitive intelligence tools, ensuring adoption, data integrity, and cross-functional impact.
Requirements
- Bachelor’s degree in computer science, business, data science, or related field.
- 5+ years of experience in market intelligence, competitive intelligence, product marketing, or related analytical roles in a SaaS or B2B technology environment.
- Demonstrated ability to analyze qualitative and quantitative data, identify trends, and translate insights into narrative and recommendations.
- Strong written and verbal communication skills with executive presence; ability to influence without authority.
- Experience with competitive intelligence tools and platforms; comfort learning new systems quickly.
- Proven track record partnering cross-functionally with GTM, product, and leadership teams.
Nice to Have
- Advanced degree or relevant certifications preferred.
Benefits
- Equitable pay, inclusive culture, and the ability to bring your authentic self to work.
- Comprehensive benefits including health, retirement, wellness, and generous time off.
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid parental leave, caregiver leave, and flexible time off
- Mental health support and wellness reimbursement
- Career development and education assistance
Work Arrangement
Hybrid
Additional Information
- Willingness to travel (~50%) for customer meetings and events, partner engagements, and internal and internal meetings.
- This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.
