McDonald's Corporation is hiring a Senior Manager, Service Delivery to serve as the Global Process Lead (GPL) for Acquire to Retire (ATR). In this role, you will own the end-to-end global design, governance, and continuous improvement of ATR processes, ensuring consistency and compliance across all markets while enabling necessary localization.
What You'll Do
- Design end-to-end ATR processes, including fixed asset lifecycle and project accounting, to drive global standardization while accounting for market-specific needs.
- Liaise with run-state GPLs and operations to clarify or refine global process designs for greater efficiency.
- Identify business requirements to support process design in the ERP and collaborate with technology and functional solutions to translate requirements into system configuration.
- Develop supporting manual business processes where system capabilities do not exist.
- Identify key business and IT controls with Internal Audit and integrate them into process design.
- Validate that Standard Operating Procedures accurately reflect global design, including roles, responsibilities, and escalation paths.
- Support the development of UAT scripts that reflect real-world operations and local nuances.
- Assist with training on new global processes by providing deep process insights.
- Validate data conversion strategy, including data scope, cutover needs, and requirements for cleansing.
What We're Looking For
- A Bachelor’s degree in Accounting, Finance, or a related field.
- Experience with end-to-end accounting or finance business process design and/or continuous improvement.
- Experience with global ERP implementation projects.
- Exceptional written and verbal communication skills, including the ability to engage with senior leadership.
- Strong analytical, benchmarking, and problem-solving skills.
- Demonstrated ability to influence, drive change, and act with both decisiveness and collaboration.
- Ability to quickly absorb complex systems and process knowledge and apply it strategically.
Benefits & Compensation
- Compensation range of $152,678.00 - $190,847.00 per year.
- Eligibility for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
- Comprehensive health and welfare benefits.
- 401(k) plan.
- Adoption and educational assistance programs.
- Flexible ways of working and work arrangements.
- Time off policies including sick leave, parental leave, and vacation/PTO.
- Sabbatical program.
- Tuition assistance.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce and prohibits discrimination and harassment based on sex, race, color, religion, age, disability, and other protected characteristics.
