Responsibilities
- Lead and support a growing team of high-performing Account Managers, providing necessary tools, coaching, and support to achieve business results.
- Develop and implement new sales initiatives and strategies to enhance GDR and NRR.
- Expand the Account Management team through active recruitment, onboarding, and training of new members.
- Conduct sales training, weekly forecasting meetings, and mentor direct reports on strategies to retain and grow customer accounts.
- Promote an inclusive Account Management organization that reflects the company’s culture and values.
- Ensure personalized development plans are in place for each team member to foster ongoing talent development.
- Collaborate cross-functionally to improve outcomes for prospects and customers based in North America.
- Work with sales and customer success leadership to create an agile organization that uses decision frameworks to guide strategic direction and iterates as needed.
Requirements
- 5+ years of experience in B2B SaaS sales and 3+ years of sales or post-sales management/leadership experience in a SaaS company
- Experience managing and scaling teams that sell multiple products to various customer personas
- Ability to thrive in a fast-paced environment and make a significant impact quickly
- Technical competency to understand the software and intellectual curiosity to learn about governance, risk, and compliance
Nice to Have
- Willingness to use AI to enhance skills and improve work efficiency and impact
Benefits
- Competitive salary and equity
- Comprehensive medical, dental, and vision coverage with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks of fully-paid parental leave for all new parents
- Health and wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to specific offices
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of sick time
- 11 company-paid holidays
- Virtual team-building activities, lunch and learns, and other company-wide events
- Offices in multiple global locations
Compensation
Base pay ranges for all US-based job postings are shared regardless of state. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.
Work Arrangement
Remote
Team
Growing team of high-performing Account Managers
Other
- Base pay ranges for all US-based job postings are shared regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.
- We are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
Not specified
