Workato is hiring a Senior Infrastructure Engineer (Observability) relocation

About the Role

The role involves designing, implementing, and scaling observability solutions to support system reliability and performance. The candidate will work closely with engineering teams to improve monitoring, alerting, and diagnostics capabilities.

Responsibilities

• Design and deploy scalable monitoring architectures
• Integrate telemetry data from distributed systems
• Develop and maintain alerting frameworks
• Improve incident detection and response workflows
• Support root cause analysis during outages
• Optimize log aggregation and retention strategies
• Collaborate with development teams on instrumentation
• Ensure observability coverage across services
• Maintain dashboards for system health visibility
• Troubleshoot performance bottlenecks
• Implement distributed tracing solutions
• Enforce observability best practices
• Automate routine monitoring tasks
• Evaluate new observability tools and technologies
• Contribute to incident response protocols
• Document system monitoring configurations
• Participate in on-call rotations
• Drive improvements in mean time to detection
• Enhance metric collection pipelines
• Support compliance with service level objectives
• Work on reducing alert fatigue
• Integrate observability into CI/CD pipelines
• Monitor infrastructure health across environments
• Assist in capacity planning using telemetry
• Promote proactive system monitoring culture

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexibility

Team

Collaborative engineering team focused on infrastructure and observability

Why This Role Matters

Observability is critical to maintaining system stability as services scale. This role directly impacts the organization's ability to detect, diagnose, and resolve issues quickly, minimizing downtime and improving user experience.

What You’ll Bring

A deep understanding of telemetry pipelines, hands-on experience with monitoring ecosystems, and a proactive approach to identifying system risks before they affect users.

Available for qualified candidates