UK Remote (Country)

Ramp is hiring a Senior Fraud Operations Specialist | UK

About the Role

The role involves identifying and mitigating fraud risks through data analysis, process improvement, and collaboration with cross-functional teams to enhance platform integrity and customer protection.

Responsibilities

  • Monitor transactions for suspicious activity and potential fraud indicators
  • Investigate and resolve fraud cases with accuracy and speed
  • Collaborate with internal teams to strengthen fraud detection systems
  • Analyze patterns in fraudulent behavior to anticipate future threats
  • Develop and refine rules and workflows within fraud prevention tools
  • Respond to escalations and support incident resolution
  • Maintain detailed records of fraud investigations and outcomes
  • Support onboarding and training for fraud detection protocols
  • Evaluate new fraud trends and adapt strategies accordingly
  • Work closely with compliance and security departments
  • Improve fraud detection accuracy while minimizing false positives
  • Contribute to the development of automated fraud prevention systems
  • Ensure adherence to internal policies and regulatory standards
  • Provide insights from fraud data to inform business decisions
  • Assist in audits and regulatory examinations related to fraud controls

Nice to Have

  • Prior experience in a scaling startup or high-growth company
  • Hands-on work with machine learning-based fraud systems
  • Exposure to cross-border transaction monitoring
  • Knowledge of identity theft prevention methods
  • Experience with chargeback and dispute resolution processes

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Fraud prevention and risk management team

Why This Role Matters

Fraud prevention is critical to maintaining trust and ensuring smooth financial operations. This role directly impacts the security and reliability of the platform by stopping fraudulent activity before it affects customers and the business.

What You’ll Bring

A sharp eye for anomalies, a methodical approach to investigations, and a commitment to protecting systems from evolving fraud tactics. You act quickly but thoughtfully, balancing security with user experience.

Available

Required Skills
Risk ManagementCommunicationSQLData AnalysisProcess ImprovementStakeholder Management
About company
Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $100B in annualized spend flows in and out of 50,000+ companies by authorizing payments, flagging risk, categorizing spend, and closing books.
All jobs at Ramp Visit website
Job Details
Category other
Posted 10 months ago