Axelera AI is hiring a (Senior) Field Application Engineer to be the primary technical point of contact for our customers in Southern Europe. Based ideally in Italy, Spain, or France, you will help customers evaluate, adopt, and deploy the Metis AI Platform, guiding them through hands-on integration with the Voyager SDK and supporting AI model deployment on Axelera AI hardware.
What You'll Do
- Engage with customers to understand their needs, serving as a trusted technical expert on Axelera AI’s platform.
- Provide technical support, troubleshoot issues, and coordinate with R&D to deliver timely solutions.
- Collaborate with Marketing and Business Development on product launches and technology evangelism.
- Support Sales in expanding accounts, identifying new opportunities, and securing design wins.
- Maintain accurate records of customer interactions and follow-ups.
- Communicate customer insights and feedback to Product Management to guide improvements.
- Conduct competitive analysis through customer and industry intelligence.
- Contribute to clear, high-quality product documentation and training materials.
- Advocate for customer needs internally and help enhance product performance and usability.
- Support trade shows by ensuring all technical demos run smoothly, addressing product-related questions, and assisting the sales team with in-depth technical discussions.
What We're Looking For
- BS/MS in Computer Science, Electrical Engineering, or equivalent experience.
- 3+ years of experience in the semiconductor and/or AI industry in a customer-facing technical role.
- Strong communication and interpersonal skills, with the ability to engage effectively with both technical and business stakeholders.
- Fluency in English and at least one Southern European language (Italian, Spanish, or French).
- Proficiency in Python, C/C++, OpenCL, or CUDA.
- Hands-on experience with PyTorch.
- Solid understanding of embedded systems and experience with embedded hardware.
- Excellent presentation and problem-solving skills.
- Self-motivated, proactive, and adaptable to a fast-paced, innovative environment.
- Willingness to travel within the region (30%+).
- Must be located in or willing to relocate to Italy, Spain, or France, with fluency in the local language required.
Nice to Have
- Good project management skills are a plus.
Technical Stack
- Python, C/C++, OpenCL, CUDA, PyTorch
Team & Environment
You will collaborate closely with R&D, Marketing, Business Development, Sales, and Product Management teams.
Benefits & Compensation
- Attractive compensation package
- Pension plan
- Extensive employee insurances
- Option to get company shares
Work Mode
This role follows a hybrid work model and is based in Southern Europe, specifically Italy, Spain, or France.
Axelera AI cultivates an open, collaborative, and inclusive culture that supports creativity, innovation, and equal opportunity.
