Responsibilities
- Design and implement robust, scalable AWS infrastructure — supporting key system migrations, platform growth, and the reliability our customers depend on.
- Own the reliability, performance, and security of our production environment: high uptime, rapid incident resolution, and proactive capacity planning.
- Build and maintain CI/CD pipelines, deployment automation, and infrastructure-as-code using Terraform, Terragrunt, and Chef.
- Monitor system health using enterprise observability tools (Prometheus, Grafana, DataDog), defining metrics and response playbooks that get ahead of incidents before they happen.
- Lead security-first practices across the infrastructure estate — proactively addressing vulnerabilities and driving SOC 2 compliance.
- Partner with engineering teams to integrate operational requirements into the development lifecycle and align on architecture decisions.
- Champion AI adoption within DevOps and SRE workflows, evaluating tooling that increases team velocity and reduces toil.
- Respond to on-call incidents with urgency — troubleshoot complex issues, lead detailed root cause analyses, and implement fixes that prevent recurrence.
Requirements
- 5+ years in a DevOps, SRE, or infrastructure engineering role.
- Hands-on AWS experience across IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, and CloudTrail — including multi-account management and SSO.
- Proficiency with Terraform for infrastructure-as-code, plus experience with configuration management tools like Chef or Ansible.
- Experience with CI/CD tooling including GitHub, GitHub Actions, JFrog Artifactory, and Jenkins, with familiarity with GitOps methodologies.
- Strong working knowledge of enterprise monitoring platforms — Prometheus, Grafana, or DataDog.
- Solid troubleshooting skills and a track record of leading root cause analyses and implementing durable fixes.
- Proficiency reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript.
- Experience with SOC 2 compliance and security-first infrastructure practices.
- Comfort with a weekly on-call rotation.
Nice to Have
- Experience with container and orchestration technologies — Docker, ECS, or EKS.
- Experience migrating workloads from on-prem or colocation environments to AWS.
- Familiarity with Windows Server, SQL Server, IIS, and .NET environments.
- Experience administering and synchronising MongoDB replica sets.
- Knowledge of ISO 27001, Layer 7 load balancing, or Terragrunt.
- Background in hospitality technology.
- A degree in Computer Science or a related field — or equivalent experience.
Additional Information
- Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
