Ramp is hiring a Senior Customer Activation Manager | Partnerships to join the Customer Success team. We’re rethinking how modern finance teams function in the age of AI, investing in a future built by bold people. As an early member of the Partnerships team, you will help build the Partner Success program and define the implementation motion to drive activation and retention.
What You'll Do
- Build and maintain strong, long-term relationships with key partner segments, including Accounting, Private Equity, and Venture Capital.
- Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
- Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products.
- Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.
What We're Looking For
- Minimum 5 years of experience in Partner Success.
- Fluency with partner ecosystem operations.
- Exceptional project management and time management.
- Excellent verbal and written communication.
- Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed.
- Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively.
- Proven track record of exceeding quota and/or outperforming key target metrics.
- Ability to anticipate customer needs and position product solutions accordingly.
- High adaptability and ability to thrive in a fast-paced environment.
Nice to Have
- Experience with accounting partners, Private Equity, and/or Venture Capital.
- Experience contributing to the development and growth of new teams.
- Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics.
- Experience with financial services sales.
- Experience at a high-growth startup.
Benefits & Compensation
- 100% medical, dental & vision insurance coverage for you.
- Partially covered for your dependents.
- One Medical annual membership.
- 401k (including employer match on contributions made while employed by Ramp).
- Flexible PTO.
- Fertility HRA (up to $10,000 per year).
- Parental Leave.
- Unlimited AI token usage.
- Pet insurance.
- Centralized home-office equipment ordering for all employees.
- Health and Wellness stipend.
- In-office perks: lunch, snacks, drinks, and more.
- Budget for intra-office travel.
- Relocation support to NYC or SF (as needed).
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
