Position: Senior Cloud Database Administrator (IVR & Analytics Platform)
Company: Miratech
The Senior Cloud Database Administrator will be responsible for managing and ensuring the reliability, performance, and security of cloud-based databases supporting a mission-critical IVR and Analytics platform. This role involves close collaboration with engineering, DevOps, and data teams to maintain high availability, optimize performance for transactional and analytics workloads, and support large-scale production environments.
Key Responsibilities- Administer Amazon Aurora MySQL (OLTP) and Amazon Redshift (OLAP)
- Manage full database lifecycle including provisioning, configuration, patching, and upgrades
- Ensure high availability, backup/recovery, and disaster resilience
- Configure alerts, logging, and proactive health monitoring
- Monitor and optimize performance for high-throughput transactional and analytics workloads
- Support production databases with on-call and incident response
- Perform root cause analysis and implement corrective actions
- Manage user roles, permissions, and role-based access control (RBAC)
- Ensure compliance with data security and audit requirements
- Support databases used by application services, ETL pipelines, and BI/reporting tools
- Collaborate with engineering and DevOps teams on schema design, infrastructure changes, and automation
- Automate operational tasks using scripting and Infrastructure as Code (Terraform, CloudFormation)
- 5+ years of experience as a Cloud DBA or Database Administrator
- Hands-on experience with Amazon Aurora MySQL and Amazon Redshift
- Strong AWS cloud database experience
- Proven knowledge of high availability, backup & recovery, and performance tuning
- Experience with Linux/Unix and shell scripting
- Experience supporting high-volume, mission-critical systems
- Familiarity with Infrastructure as Code (Terraform or CloudFormation)
- Willingness to participate in on-call support
- Experience in IVR or contact center environments
- Familiarity with ETL pipelines and data warehousing
- Experience with event-driven or analytics-heavy systems
Amazon Aurora MySQL, Amazon Redshift, AWS, Terraform, CloudFormation, Linux, Unix, Shell Scripting, ETL, Data Warehouse, BI Tools, RBAC
