Responsibilities
- Oversees a high-volume caseload of intricate claims to assess liability and coverage eligibility.
- Leads end-to-end investigations of claims, evaluating coverage, fault, and damages through strategic coordination.
- Evaluates and negotiates settlements and reserve amounts within delegated authority parameters.
- May participate in legal proceedings including arbitrations, mediations, depositions, or court trials.
- Communicates complex claims and coverage details clearly to policyholders, claimants, and outside partners.
- Approves payments according to established authority limits, ensuring prompt disbursement.
- Ensures claim files are complete, accurate, and well-documented, including all correspondence and agreements.
- May supervise team members, providing coaching and contributing to hiring, development, and performance decisions.
- Completes additional tasks as required by management.
Benefits
- Comprehensive medical, dental, and vision insurance
- Wellness programs and initiatives
- Paid parental leave
- Financial and administrative support for adoption
- Reimbursement for qualifying tuition expenses
- Generous paid time off and company-recognized holidays
- 401(k) retirement plan with employer matching contributions
- Opportunity to purchase company stock through an employee plan
- Commuter benefits to support transportation costs
Work Arrangement
fully remote from the USA
Other
- Must be able to work remotely within the United States
- Demonstrated experience handling sensitive and confidential data with discretion
- Strong interpersonal and communication abilities, with skill in relationship-building and leading negotiations
- Highly organized with the ability to prioritize and manage claim workloads efficiently
- Deep understanding of insurance policies, coverage principles, and claims procedures
- Keeps current with relevant industry regulations and legal requirements
- Superior analytical, negotiation, and problem-solving capabilities
