Dev.Pro is hiring a Senior Business/System Analyst - OP01972

🟢 Seeking talent in Latin America! We offer a flexible remote workspace. Send your CV in English, and we'll connect soon! We're searching for a technologically savvy and driven Senior System Analyst with profound expertise in optimizing processes and technical solutions to enhance our team. You'll contribute to developing and maintaining premium software for a premier multinational coffeehouse network spanning 38,000 stores across 80 countries. Your role involves collaborative work on diverse cloud components supporting daily store operations. 🟩 Your Benefits: • Engage with a renowned Fortune 500 enterprise • Advance and sustain a sophisticated production system with In-Store and Above-Store components • Become part of a talented team emphasizing knowledge exchange and collaborative dynamics ✅ Are You Our Ideal Candidate? • 5+ years of relevant System Analyst experience • Robust technical background with production monitoring expertise • Proficiency analyzing and supporting complex environments using Splunk and PagerDuty • Outstanding interpersonal skills with proactive stakeholder management • Experienced in developing strategic roadmaps and managing dynamic project requirements • Skilled in prioritization using Agile methodologies • Capability to interpret metrics for data-driven decision-making • Proven ability to collaborate with design and engineering teams • Release and deployment coordination skills • Comprehension of programming languages (.NET, C#, JavaScript, Python) and SQL • Familiarity with cloud software architectures • API-first product development understanding • Upper-Intermediate English proficiency Desirable: • Large-scale restaurant/retail technology system exposure • Engineering or software development background • International, multicultural work experience 🧩 Key Responsibilities: • Gather and document requirements • Apply LEAN optimization techniques • Collaborate with engineering teams • Support data conversion processes • Develop and review test strategies • Provide 24/7 critical system support • Coordinate cross-team issue resolution • Maintain system documentation • Generate analytical queries • Support roadmap and backlog management 🎾 About Dev.Pro: Dev.Pro is a global software development company established in 2011, committed to fairness, high standards, and inclusivity. 🌐 99.9% remote work 🌴 30 paid days off annually ✔️ Comprehensive leave policies ⚡️ Health insurance and wellness benefits 💵 U.S. dollar compensation 📓 Professional development opportunities Our Recruitment Process: ✅ CV Submission — ✅ Recruiter Call — ✅ Internal Interview — ✅ Client Interview — ✅ Offer Interested? Explore More: 📋 Our Work Methodology 💻 LinkedIn Profile 📈 Company Website 💻 Instagram Page