Nory is hiring a Senior AI Product Engineer to architect, build, operate, and own production-grade backend systems that use agentic workflows and LLMs. You will focus on turning prototypes into reliable, scalable services that deliver real-time intelligence to restaurant operators.
What You'll Do
- Design, build, and run multi-step agentic workflows in production — orchestrating tools, APIs, state, and business logic to create reliable, autonomous systems.
- Own agent systems end-to-end, including failure handling, retries, monitoring, evaluation, and on-call responsibility.
- Integrate LLM-powered capabilities into core Nory workflows, collaborating with product, design, and data teams to deliver measurable impact on user behaviour and outcomes.
- Use LLMs as part of backend systems, applying prompt engineering, retrieval (RAG), evaluation frameworks, and fine-tuning where appropriate, with a focus on reliability, cost, and latency.
- Solve real operational problems for restaurants — improving forecasting, automating insights, and reducing friction in day-to-day operations.
- Monitor, test, and continuously improve live systems using behavioural data, production metrics, and real-world feedback.
- Establish and evolve best practices for agent design and backend reliability, helping shape how Nory builds and scales AI systems across the business.
What We're Looking For
- Strong backend engineering fundamentals: clean, maintainable code, robust APIs and services, systems architecture, scalability, and SLAs.
- Hands-on experience building and operating production agentic systems, owning multi-step workflows that orchestrate tools and APIs.
- Experience running long-lived production services, comfortable with monitoring, debugging, incident response, and iterative improvement.
- Applied AI/ML experience in products, having worked with embeddings, retrieval, and evaluation strategies in real user-facing systems.
- Product-first, outcome-driven mindset, prioritising user value, adoption, and business impact.
- High autonomy in ambiguous environments, a pragmatic 0→1 builder who can make trade-offs, move quickly, and own problems end-to-end.
- Strong commercial awareness, understanding how AI-driven systems deliver ROI through efficiency, behaviour change, and better decision-making.
Nice to Have
- Experience with cloud infrastructure, data pipelines, or backend platforms supporting high-traffic systems.
Technical Stack
- Python
Team & Environment
You will join a team of 70+ people across Ireland, the UK, and Spain. The role sits inside Engineering and works closely with product and data teams.
Benefits & Compensation
- Competitive salary range dependent on experience
- Meaningful equity
- 35 days of paid leave per year (including bank holidays)
- Comprehensive private health insurance via Irish Life (Ireland) and AXA (UK)
- Enhanced parental leave and baby loss support
- €1,000 annual L&D budget + quarterly book budget
- €250 home office workspace budget
- Regular team offsites and socials
Work Mode
This position is open to candidates based locally in London, Dublin, or Spain.
At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race.
