About the Role
This role is responsible for managing and expanding relationships with higher education institutions, identifying new business opportunities, and ensuring clients achieve maximum value from their technology investments.
Responsibilities
- Lead strategic account planning for assigned higher education clients
- Develop long-term relationships with key decision-makers at universities and colleges
- Identify expansion opportunities within existing client accounts
- Collaborate with internal teams to align client needs with product capabilities
- Drive renewal and upsell initiatives to increase client retention and revenue
- Present value propositions during executive-level meetings
- Monitor client success metrics and adoption trends
- Coordinate with support and implementation teams to ensure smooth client experiences
- Track and report on sales performance against targets
- Advocate for client feedback to influence product development
- Manage contract negotiations and procurement processes
- Stay informed about industry trends in digital education platforms
- Represent the organization at conferences and institutional meetings
- Ensure compliance with sales policies and contractual obligations
- Deliver regular account reviews and strategic roadmaps
- Support marketing initiatives tailored to higher education audiences
- Facilitate onboarding discussions for new product modules
- Maintain accurate CRM records for all client interactions
- Respond to client inquiries related to service enhancements
- Promote a customer-first approach across cross-functional teams
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote and in-office collaboration
Team
Part of a dynamic sales team focused on expanding relationships within academic institutions
Why This Role Matters
- This position plays a critical role in shaping how institutions leverage technology to improve learning outcomes.
- You will directly influence the scalability and success of digital transformation initiatives in higher education.
What You’ll Bring
- A consultative mindset with the ability to act as a trusted advisor to academic leaders.
- Experience navigating complex organizational structures within universities.
Not available for this position
