Responsibilities
- Support the design and development of enablement content including training courses, job aids, playbooks, and certifications
- Assist in facilitation and coordination of live and virtual training sessions
- Help maintain and organize the content library across our CRM and LMS, keeping materials current and easy to find
- Contribute to product enablement by translating product updates into sales-ready materials in partnership with PMM
- Assist with program logistics for onboarding, certifications, and the annual training calendar
- Collect and organize field feedback to support continuous improvement of content and programs
- Track and report on enablement activity, completion rates, and program engagement
- This role is primarily focused on SDR training and development.
Requirements
- At least 1 year of experience as a sales development rep (SDR) or business development rep (BDR)
- 1 to 3 years of experience as a team lead, sales manager, or in a sales enablement role
- Exposure to training and content development for a sales audience (including as a team lead or manager)
- Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans
- Strong writing and communication skills with an eye for clarity and accuracy
- Organized, detail-oriented, and comfortable managing multiple tasks at once
- A collaborative working style with a willingness to roll up your sleeves
- Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
Nice to Have
- Experience with content management, LMS and/or sales readiness platforms
Work Arrangement
Hybrid — Vancouver, BC, Toronto, ON
Additional Information
- This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
- This position is being hired on an urgent basis.
- The application window may close before 30 days if SOCi receives a sufficient number of applications.