Kentro is looking for a SAFe Scrum Master to serve as a servant leader and coach for one or two cross-functional, configuration-focused teams on an Agile Release Train within a complex healthcare IT environment for the Department of Veterans Affairs. Your focus will be on team facilitation, flow of value, and continuous improvement within a SAFe context.
What You'll Do
- Serve as Scrum Master for 1–2 configuration focused teams, ensuring effective, time-boxed Scrum events.
- Coach teams on Scrum, SAFe, and Lean Agile principles, adapting practices appropriately for configuration and process work.
- Remove or escalate impediments that block teams; improve flow and reduce waste across the value stream.
- Partner with the Release Train Engineer to prepare for and execute PI Planning, ART Syncs, System Demos, and Inspect & Adapt workshops.
- Collaborate with other Scrum Masters to manage cross team dependencies and address systemic impediments on the ART.
- Use Jira and Jira Align to visualize work, support backlog refinement, manage team boards, and provide transparent views of progress.
- Facilitate backlog refinement and planning with Product Owners by enabling clear, thin, testable slices of value for configuration changes.
- Track and share team level flow and outcome metrics like predictability, throughput, and cycle time to support inspect and adapt.
- Foster healthy team dynamics, psychological safety, and effective collaboration with business and technical stakeholders.
What We're Looking For
- Bachelor’s degree in Computer Science, Information Technology, Engineering, related discipline, or equivalent experience.
- 5+ years of experience as a dedicated Scrum Master for Agile teams, ideally including non-software or configuration-focused teams.
- At least one Scrum Master certification (for example: CSM, PSM, SSM, SASM).
- Experience as a Scrum Master in a SAFe environment, with direct participation in PI Planning and other ART level events.
- Demonstrated experience facilitating Scrum events and team workshops in remote and hybrid settings.
- Proficiency with Jira for boards, backlogs, and reporting, and working knowledge of Jira Align for PI planning and dependency management.
- Strong communication, coaching, and influencing skills without formal authority.
- Must be able to obtain and maintain a public trust clearance.
- U.S. citizenship required.
Nice to Have
- Experience in healthcare IT or clinical project environments strongly preferred.
Technical Stack
- Jira
- Jira Align
Team & Environment
You will be part of 1-2 cross-functional, configuration focused teams operating on an Agile Release Train within a complex healthcare IT environment, partnering with Product Owners, RTEs, and peer Scrum Masters.
Benefits & Compensation
- Paid time off
- Healthcare benefits
- Supplemental benefits
- 401k including an employer match
- Discount perks and rewards
- Education reimbursement for certifications, degrees, or professional development
- Funds for activities – virtual and in-person – e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations
Work Mode
This is a remote position open to candidates located within the United States.
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
