Ramp is looking for a Risk Operations Specialist | Underwriting to join our Risk Strategy & Operations team as an early member. You will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires weekend work, with the flexibility to choose either Saturday or Sunday each week to support underwriting operations.
What You'll Do
- Develop and execute Ramp’s risk underwriting policy used to onboard new business across corporate credit card and bill pay products.
- Build and maintain monitoring dashboards for underwriting outcomes, processes, and losses.
- Partner with product and engineering to build best-in-class risk tooling to increase operations efficiency.
- Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies.
- Provide a best-in-class customer experience while managing credit and fraud risk by effectively managing customer support requests via phone and email.
- Grow, develop, and learn in a fast-paced, startup environment.
What We're Looking For
- Minimum 1-2 years of experience in Underwriting, Credit Risk Management, or Fraud Risk Management.
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries.
- Excellent written and verbal communication skills.
- Strong background in customer support via email.
- Investigative and critical thinking skills.
- BA/BS from an accredited university.
Nice to Have
- Experience in high-growth startups.
- Experience building complex financial products.
- Knowledge of SQL or Python.
- Strong background in customer support via phone.
Benefits & Compensation
- For candidates located in NYC or SF: $80,800 - $140,700. For candidates in all other locations: $72,700 - $126,600.
- 100% medical, dental & vision insurance coverage for you, partially covered for your dependents.
- One Medical annual membership.
- 401k with employer match on contributions made while employed by Ramp.
- Flexible PTO.
- Fertility HRA (up to $5,000 per year).
- WFH stipend, Wellness stipend.
- Parental Leave.
- Relocation support to NYC or SF.
- Pet insurance.
Work Mode
This role is a local-country position.
Ramp believes AI is the new foundation for how business gets done and is investing in that future. We will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.
