Company is hiring a Retail Sales Associate to join the team at our Arbor Place location. As a Brand Associate, you are an integral part of bringing the brand to life for customers. You will be responsible for engaging customers, providing excellent service to build loyalty, and using product expertise to educate, inform, inspire, and wardrobe the customer.
What You'll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issues/returns courteously and professionally.
- Execute operational processes effectively and efficiently.
What We're Looking For
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Nice to Have
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Technical Stack
- Retail technology
Work Mode
This is an onsite position based at the Arbor Place location.
Company is an equal opportunity employer.
