Holiday Inn Club Vacations is looking for a Restaurant Manager to bring our brand promise to life across all resort amenities and outlets. In this role, you will serve as a guest advocate and a key advisor to leadership, leading the operation of food & beverage and retail departments. Your success will be measured by guest survey responses evaluating the quality of our amenity and engagement offerings.
What You'll Do
- Develop PDPs and actively coach guest-facing staff to deliver brandhearted service.
- Demonstrate a culture of learning and mentorship for continual performance development.
- Analyze and recommend adjustments to staffing, performance targets, and resources to achieve results.
- Manage department engagement plans, talent review, and succession planning.
- Promote and reinforce a brand culture where team members are inspired to deliver the branded guest experience.
- Actively model brand behaviors in all aspects of the business.
- Balance the urgency of meeting budget goals with focus on team, individual, and brand success.
- Execute predefined guest engagement strategies, standards, and programs through daily management practices within food & beverage and retail operations.
- Develop departmental budgets and allocate resources to meet financial goals.
What We're Looking For
- A High School Diploma or GED equivalent.
- 2 years of customer-facing service or hospitality experience.
Nice to Have
- A four-year college degree.
- ServSafe certification.
- TIP’s training.
Technical Stack
- Microsoft Office products.
Team & Environment
You will lead the food & beverage and retail outlet departments and serve as a key advisor to the General Manager, reporting directly to them.
Benefits & Compensation
- Bi-Weekly Pay
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- EAP – Employee Assistance Program
- PTO - Paid Time Off
- Travel Benefits, Discounts & FREE Vacations through ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
Work Mode
This role requires onsite work.
Holiday Inn Club Vacations is an equal opportunity employer committed to a diverse workforce.
