🔹 Position Overview
• Remote Call Center Representative
• Entry-level position with on-the-job training
• Minimum 9-month commitment required
🔹 Requirements
• Good communication & computer skills
• Fluent in English
• Reliable and coachable
• Must follow a strict training attendance policy (up to 2 weeks)
🔹 Tech Requirements
• Laptop specs:
o Windows: 8GB RAM, Core i5 (4 cores), 2.0GHz+
o Mac: 8GB RAM, Catalina/Big Sur/M1 chip, 2.0GHz+
• Headset:
o Wired USB headset with visible microphone (No AirPods or wireless)
• Internet:
o Wired LTE router (SIM-powered, connected via cable)
o Wi-Fi and hotspot not accepted
🔹 Schedule & Salary
• Full-time: 5 days/week, 8–9 hrs/day
• Base salary + performance incentives (if applicable)
• Two yearly company events
🔹 Responsibilities
• Handle inbound/outbound sales calls
• Problem solving & documentation
• Follow scripts and internal procedures
• Maintain a calm, quiet work environment
🔹 How to Apply
• Fill out the form: https://bit.ly/Forms-Telemarketingsub
(please include where you found the link in the designated question on the form)
Apply on company website Dominican Republic, Dominican Republic Remote (Country) Full-time
Viability is hiring a Remote Call Center Representative
About company
Viability is a human services organization dedicated to building a world where individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. For over five decades, the organization has worked to create opportunities for individuals, companies, and communities to thrive by embracing belonging and equity.
The organization’s network of services connects individuals’ choices, strengths, and goals with skill-building, employment options, and community living. Viability partners with families, caregivers, and employers to support people in living and working beyond the limits of disability or social inequity.
With programs across Massachusetts, Connecticut, Rhode Island, Oklahoma, and New York, Viability serves over 4,300 individuals annually through 34 locations. The organization is committed to inclusion, dignity, and continuous improvement in services and workplace culture.