Dallas, Texas, United States On-site Employment USD 42,910.4 - 42,910.4 Hourly

American Airlines is hiring a Ramp Service Agent

About the Role

American Airlines is seeking a Ramp Service Agent to join our ground operations team. This position, also known as a Fleet Service Clerk, is responsible for handling baggage and cargo, servicing aircraft, and performing various tasks critical to flight operations. You will work outdoors in various weather conditions and be required to work irregular shifts, including weekends and holidays.

What You'll Do

  • Move baggage and cargo of various weights to and from aircraft.
  • Drive and operate ground support equipment like belt loaders.
  • Service aircraft at gates with ground power and air conditioning.
  • Safely tow and pushback aircraft from gates.
  • Service aircraft lavatories and water ports.
  • Clean aircraft interior and position beverage and luggage carts on the ramp.
  • Report on time for varying shifts, including mandatory overtime, weekends, and holidays.
  • Complete job-relevant trainings and adhere to all government and company safety policies.
  • Wear required uniforms and personal protective equipment (PPE) at all times.
  • Work outdoors with exposure to elements, engine noise, and fumes.
  • Depending on location, may perform de-icing or catering services.

What We're Looking For

  • A high school diploma, GED, or international equivalent.
  • Must be 18 years of age or older.
  • Ability to lift, load, unload, and transport bags and cargo.
  • Basic computer skills.
  • A people-oriented, motivated, and positive attitude with good communication skills.
  • An applicable valid driver’s license as required by local authorities.
  • Ability to secure necessary airport security badges.
  • Successful completion of a pre-employment drug screen and comprehensive background check.
  • Ability to obtain jet bridge certification and pass a US Postal Service background check.

Team & Environment

This position is covered by the Transport Workers Union (TWU) Collective Bargaining Agreement.

Benefits & Compensation

  • Compensation: Starting pay is $20.63 per hour.
  • Travel Perks: Access to 365 destinations on more than 6,800 daily flights for employee, family, and friends.
  • Health Benefits: Access to health, dental, prescription, and vision benefits starting day one.
  • Wellness Programs: Tools, resources, and support for wellness.
  • 401(k) Program: Available upon hire; employer contributions may be available after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, and cruises.

Work Mode

This is an onsite position with all work performed at the airport location.

American Airlines is built on a foundation of inclusion and diversity, supported by over 20 Employee Business Resource Groups.

Required Skills
Loading/UnloadingCargo HandlingBasic Computer SkillsCustomer ServiceSafety Procedures
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About company
American Airlines

American Airlines is the largest airline in the world, operating more than 6,800 daily flights across a global network to 365 destinations.

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Job Details
Department Transportation Services
Category other
Posted 14 days ago