Replicant is looking for a Quality Engineer, Contract to join our team. You will apply your strong automation and communication skills to efficiently test and build quality checks for our customer-facing AI Agents. Your work will directly improve our processes, implement clean communication between systems, explore Conversational UIs, and help level up our growing team.
What You'll Do
- Solve interesting challenges where problems lack established frameworks or well-defined solutions.
- Take ownership and be part of the solutions.
- Work collaboratively with developers, product managers, and customers to ensure product quality.
- Understand conversational designs and create acceptance criteria for developers.
- Work as an integrated member of a fully remote, cross-functional agile team.
- Identify, document, track, and help ensure resolution of issues through multiple product life cycle phases.
- Triage and track customer defects through RocketLane.
- Participate in regular team meetings, offer support, and drive initiatives to increase quality.
- Track time and effort on ongoing tasks and provide regular updates.
- Create automated tests for some services.
- Partake in testing outside of the team developing AI Agents when required.
What We're Looking For
- A strong team player comfortable working in small, closely collaborating product teams.
- A strong sense of ownership and customer empathy.
- An open-minded and independent thinker who likes to own and solve challenging and complex problems.
- A willingness to learn new skills, technologies, and frameworks as needed.
- An interest in exploring the nuance and aesthetic of conversations.
Team & Environment
You'll be part of a fully remote, cross-functional agile team.
Benefits & Compensation
- A remote working environment that respects time zone differences.
- Highly competitive salaries and equity.
- For US Employees, a 401(k) plan.
- Top of the line healthcare, including medical, vision, and dental.
- Health and Wellness Perk.
- Equipment Stipend.
- Flexible vacation policy.
- Amazing team trips and offsites.
- Eligibility for a 5-week sabbatical after 4.5 years.
Work Mode
This is a global remote position.
Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status.
