CrossCountry Mortgage (CCM) is looking for a Quality Control Analyst to ensure the integrity and compliance of our loan origination process. The analyst conducts daily audits of post-decisioned loan files, validates compliance with all guidelines and regulations, and works closely with the QC Manager to identify and remedy trends.
What You'll Do
- Perform quality control audits on an assigned sample of loan files decisioned by Underwriters, ensuring reviews follow the company QC plan.
- Ensure loan files comply with all agency loan guidelines, regulatory requirements, company policies and procedures, and meet Agency quality control requirements.
- Assist the QC Manager with special projects.
- Attend relevant loan underwriting, credit analysis, or loan program industry trainings.
- Prepare a report of monthly findings and create data reports in Excel or Access.
What We're Looking For
- Bachelor’s degree and/or equivalent combination of education and experience.
- A minimum of 3 years of underwriting experience in the retail mortgage lending industry.
- Knowledge of federal, state, and regulatory rules, laws, regulations, underwriting guidelines and statutes relevant to the mortgage industry.
- Knowledge of HUD, FNMA, FHLMC, and VA eligibility guidelines.
- Knowledge of loan processes and procedures.
- Proficiency in Microsoft Office Outlook, Word, and Excel.
Nice to Have
- Experience with Encompass LOS.
- Experience in mortgage quality control.
- FHA and VA experience.
Technical Stack
- Encompass LOS
- Microsoft Office Outlook
- Microsoft Word
- Microsoft Excel
- Access
Team & Environment
You will work closely with the QC Manager, to whom this role reports. The team culture is built on collaboration and a shared commitment to accuracy and compliance.
Benefits & Compensation
- Hourly Rate: $38.46 - $45.67
- Medical, dental, and vision insurance
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
Work Mode
This position operates in the Eastern Time zone.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law.
