Crypto.com is seeking a QA Support Engineer to join our team and ensure the high-quality performance and reliability of our trading platform. You will play a key role in safeguarding our platform's stability for users globally.

What You'll Do

Design and execute manual and automated test plans for the trading platform.
Identify, document, and track software defects from discovery to resolution.
Collaborate with development and product teams to understand requirements and validate implementations.
Contribute to the continuous improvement of QA processes and methodologies.
Provide technical support and analysis for production issues related to platform quality.

What We're Looking For

Proven experience in a QA or support engineering role for a financial or trading platform.
Strong understanding of software QA methodologies, tools, and processes.
Experience with API testing and familiarity with trading concepts (orders, market data).
Excellent analytical and problem-solving skills with meticulous attention to detail.
Strong communication skills to effectively collaborate with technical and non-technical teams.