ReWorks Solutions is hiring a QA / Scheduler to join our team. This role is central to maintaining our service quality through detailed assessments and meticulous scheduling coordination.
What You'll Do
- Conduct quality assurance assessments to ensure services meet established standards.
- Review and analyze data to identify areas for improvement in service delivery.
- Manage scheduling of assessments and audits in coordination with relevant teams.
- Maintain accurate records of QA activities and participant schedules.
- Assist in the development and implementation of quality control processes.
- Communicate findings and suggestions for improvements to stakeholders.
- Respond to scheduling changes and conflicts proactively to ensure continuing operations.
What We're Looking For
- Proven experience in quality assurance, process auditing, or a related field.
- Strong organizational skills with experience in scheduling or resource coordination.
- Ability to analyze data, identify trends, and make actionable recommendations.
- Excellent written and verbal communication skills for stakeholder reporting.
- Self-motivation and discipline to work effectively in a fully remote environment.
Work Mode
This is a full-time, fully remote position. You will be required to work US Eastern Standard Time (EST) hours.
